Posted 5 months ago
Support Worker
@ Aboriginal Coalition to End Homelessness Society
Victoria, British Columbia
Overview
Aboriginal Coalition to End Homelessness Society is hiring casual Support Workers across its Victoria, BC housing sites to support Indigenous people who recently moved into culturally supportive housing. The work covers one-on-one and group support, crisis response, cleaning and kitchen duties, with a required minimum of two 12-hour shifts per month. Pay is $30.28 per hour plus a night premium and 10.64% in lieu of vacation and statutory holidays.
Pay:
$28.84 an hour
Responsibilities:
- Provide one-on-one and group support for residents
- Respond to emergencies and complete follow-up paperwork
- Provide de-escalation and conflict resolution
- Maintain cleanliness of shared spaces and assist with kitchen duties
Requirements summary:
- One year of experience working with vulnerable people or providing care
- Valid First Aid certification
- Consent to a criminal record check for working with vulnerable adults
- Naloxone and non-violent crisis intervention certification preferred
Tools & skills
Source and dates
Source type not verified · easyapply
- Employer posting date
- 2026-06-18
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Experience | 1+ years |
| Schedule | day, evening, overnight |
| Travel | air: none · ground: none |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Licences & certifications | First Aid, Naloxone Overdose Training, Non-Violent Crisis Intervention, Food Safe |
| Background checks | criminal record |
| Encouraged to apply | Indigenous peoples, 2SLGBTQ+ |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Aboriginal Coalition to End Homelessness Society
| Field | Value |
|---|---|
| Open jobs on Jobsy | 15 |
Are you a person who is passionate about working with Indigenous Peoples experiencing homelessness and is interested in providing culturally supportive and safe models of care? The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking Support Workers to work with the Indigenous Street Community and support those who recently transitioned into culturally supportive housing.
JOB DETAILS:
Position Type: Casual.
Location: This position may be scheduled across multiple ACEH housing sites located in Victoria, BC.
Wage: $30.28 per hour (with a $2.06 night premium if scheduled between 11 pm and 7 am). Casual employees receive an additional 10.64% in lieu of vacation and statutory holidays.
For all hours worked at unionized sites, union dues will be deducted in accordance with the Collective Agreement.
Application Submission: You are required to submit a resume and cover letter that highlights community/organization involvements, education, certification, demonstrated contract experience, and how your knowledge, skills, and abilities will support and contribute to the ACEH and our community through a cultural lens. Preference will be given to qualified candidates with Indigenous ancestry. The ACEH values strength in diversity. As an inclusive employer that celebrates the gifts of all its employees, we encourage members of the 2SLGBTQQIA+ community to apply. Applications will be received until positions are filled. Only qualified candidates will be shortlisted and interviewed. |
About the Role:
- Provide one-on-one support, including regular wellness checks for the Family Members
- Provide group support, advocacy, mentorship, and navigating resources for the Family Members
- Support and encourage the Family Members to participate in cultural programming, assist Family Members in identifying and overcoming barriers to their participation, and connect them with the ACEH Outreach team as needed
- Respond to emergencies, communicate with the House Manager and First Responders, and ensure the required follow-up paperwork is accurate and complete
- Provide de-escalation and conflict resolution between Family Members when required
- Provide access in and out of the building for FM's entry and exit of building.
- Maintain cleanliness and sanitation of surfaces and shared spaces following guidelines and protocols in response to COVID-19
- Ongoing janitorial duties
- Assistance for food services and kitchen duties when needed
- Participate in day-to-day home needs and activities
- Actively establish relationships and trust with Family Members
- Spend quality time and engage in day-to-day activities with Family Members
- Always offer support to Family Members
Availability Requirements
- Availability required for four (4) 12-hour shifts per month:
- Two (2) day shifts (7:00 AM – 7:00 PM)
- Two (2) night shifts (7:00 PM – 7:00 AM)
- Working a minimum of two (2) 12-hour shifts per month, provided work is available, in order to maintain casual employment status.
Qualifications and Education Requirements:
- 1-year related experience working with vulnerable peoples and or providing care. Preference given to those who have worked with Indigenous peoples and have training/ education in relevant Indigenous post-secondary
- Valid First Aid Certification
- Consent to the Ministry of Justice Criminal Record Check for Working with Vulnerable Adults
- Preferred Naloxone Overdose Training and Certification
- Preferred Non-Violent Crisis Intervention Certification
- Preferred Food Safe Certification
- Experience or personal insights working cooperatively with people with disabilities, lived experience, and addictions are considered an asset.
- Experience working with non-profit organizations, family support, social services, and Indigenous support services and programs is considered an asset.
Preferred Skills
- Progressive understanding of persistent mental illness, addictions, and other challenges and how these impact peoples overall health, wellbeing, and quality of life
- Ability to work in a holistic, professional, and non-judgmental manner as you are working with a broad range of personalities, needs, cultures, lived experiences and abilities
- Ability to effectively respond and adjust to unexpected events, assess high risk situations, problem-solve, provide crisis intervention, and manage conflict in a culturally supportive manner
- Ability to work independently and effectively respond to and manage competing demands while adhering to deadlines
- Effective written, electronic, and verbal communication skills to facilitate interprofessional collaborative practice, healthy and culturally safe environments, and a respectful workplace for community members, staff, guests, and volunteers
- Use a harm reduction approach in addressing situations
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