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Posted 2 days ago

Team Operations Lead

@ Royal Bank of Canada

Vernon, British Columbia

Full-time2+ years experience
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Overview

Royal Bank of Canada is hiring a Team Operations Lead for its RBC Dominion Securities branch in Vernon, BC, supporting a Private Investment Management team. The role covers calendars, client service execution, team processes, regulatory initiatives and marketing channels. The posting states a full-time schedule of 37.5 hours per week, a base salary of $38,000 to $60,000, and eligibility for a variable incentive up to 1.5x base salary.

Responsibilities:

  • Gérer le calendrier de l'équipe et des rencontres clients
  • Assurer l'exécution du plan de service client
  • Revoir et améliorer les processus d'équipe
  • Diriger les canaux de marketing et de communication
  • Superviser les initiatives réglementaires

Requirements summary:

  • 2 à 4 ans d'expérience en courtage ou services financiers
  • Canadian Investment Regulatory Exam (CIRE)
  • Excellentes compétences en gestion du temps et organisation
  • Excellentes communications orales et écrites
  • Expérience en gestion ou en ressources humaines un atout

Tools & skills

Source and dates

Employer career site / ATS feed · phenom

Employer posting date
2026-11-04
First seen by our source
2026-10-09
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Hours per week37.5
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCIRE
Perks mentionedFlexible hours, Performance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Royal Bank of Canada

Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/

LinkedIn followers
932,626
People associated on LinkedIn
96,867
Reported office locations
  • 200 Bay Street, Toronto, Ontario M5J 2J5, CA
  • 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
  • 2 Park St, Sydney, NSW 2000, AU
  • 100 Bishopsgate, London, England EC2N 4AA, GB
  • Persiaran Apec, Cyberjaya, Selangor 63000, MY
  • 60 S 6th St, Minneapolis, MN 55402, US
Business categories
  • Wealth Management
  • Commercial Lending
  • Finance
  • Banking
  • Payments
  • Asset Management
  • Insurance
  • Lending
  • Financial Services
  • Financial Exchanges
Other recorded names
  • Royal Bank of Canada
  • RBC
Specialties
  • finance
  • banking
  • investing
  • insurance
  • financial planning
  • wealth management
  • and capital markets
Profile identifies a recruitment agency
No
Reported total investment
22,251,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…

FieldValue
IndustryBanking
Company size10,001+ employees
HeadquartersToronto, Ontario
Organization typePublic Company
Specialtiesfinancebankinginvestinginsurancefinancial planningwealth managementand capital markets
Open jobs on Jobsy1,082
LinkedInView page
Job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Vernon, BC is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as a Team Operations Lead.

By providing exceptional support to a high performing Private Investment Management team, you will help manage business and operations within the team. You will play a key role in executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review schedule.

What will you do?

  • Assist with Client Experience Management and Service Plan execution for the team.
  • Manage Portfolio Manager and team calendar of events, client meetings, holiday coverage, and team meetings/planning sessions.
  • Ensure all key team processes are reviewed, updated, remain consistent in execution, and strive for efficiencies with team processes.
  • Oversight of regulatory or firm-led initiatives that require execution by the team.
  • Lead team’s marketing and communication channels while following brand guidelines: websites, LinkedIn, Facebook, brochures, newsletters.
  • Ensure team functions cohesively by managing the execution of each members’ roles and responsibilities.
  • Ensure team members are exceptionally trained through continuous leadership and keeping up to date with available training and development programs offered by the firm.
  • Support the team and client through the Wealth Management process and maintain an audit of Wealth Management Activities and priorities.

What do you need to succeed?

Must-have

  • 2-4 years experience in full-service brokerage industry or related service industry
  • Canadian Investment Regulatory Exam, CIRE
  • High quality time management and organization skills
  • Exceptional verbal and written communication skills

Nice-to-have

  • Knowledge of RBC Dominion Securities’ systems and procedures and proficiency with firm technology
  • Management experience or Human Resources experiences an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

The expected base salary range for this position is $38,000 - $60,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 1.5x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Critical Thinking, Data Administration, Detail-Oriented, Groupware Administration, Insurance Policies, Insurance Regulatory Law, Office Tools, System Applications, Teamwork, Web-based Facilities and Tools

Additional Job Details

Address:

2701 HWY 6:VERNON

City:

Vernon

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-11

Application Deadline:

2026-11-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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