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Technical Business Analyst

@ Apptoza Inc.

Montréal, Quebec

Contract
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Overview

Apptoza Inc. is hiring a Technical Business Analyst for an Identity and Access Management (IAM) role in Montreal, QC, on a contract basis. The work bridges business, product and technical teams, turning requirements into technical solutions across IAM, authentication and backend systems.

Responsibilities:

  • Gather and document technical requirements for development teams
  • Create user stories and documentation in Jira and Confluence
  • Coordinate with teams and external vendors to resolve technical issues
  • Support DevOps processes and project delivery
  • Identify operational risks and recommend solutions

Requirements summary:

  • Experience in IAM, IT security, MFA, network or ITSM
  • Understanding of Java, microservices and REST APIs
  • Knowledge of authentication and authorization frameworks
  • Familiarity with ForgeRock, Okta or SiteMinder
  • Strong business analysis and documentation skills
  • Advanced proficiency in MS Excel, Word and PowerPoint

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-12
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Apptoza Inc.

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Job description

Role : Technical Business Analyst – IAM

Location: Montreal, QC, Canada

Work Model: [On-site/Hybrid ]

We are looking for an experienced Technical Business Analyst with a strong understanding of Identity and Access Management (IAM), IT security, authentication frameworks, and backend development. The ideal candidate will bridge business, product, and technical teams to translate requirements into actionable technical solutions.

Key Responsibilities

  • Collaborate with Product Owners, developers, architects, and cross-functional teams.
  • Gather, analyze, and document technical requirements for development teams.
  • Create and maintain user stories, requirements, and documentation in Jira and Confluence.
  • Coordinate with multiple teams and external vendors to resolve technical issues.
  • Work closely with senior stakeholders and technical architects.
  • Support DevOps processes and ensure successful project delivery.
  • Identify operational risks and recommend effective solutions.

Required Skills & Qualifications

  • Experience in IT operations, IAM, IT security, MFA, network infrastructure, or ITSM.
  • Understanding of Java development, microservices, REST APIs, and backend technologies.
  • Knowledge of authentication and authorization frameworks.
  • Familiarity with IAM platforms such as ForgeRock, Okta, and SiteMinder.
  • Strong business analysis, requirement gathering, and technical documentation skills.
  • Experience with Jira, Confluence, and project coordination.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Advanced proficiency in MS Excel, Word, and PowerPoint.

Preferred Experience

  • Experience working with cross-functional development and operations teams.
  • Exposure to operational risk, security controls, and DevOps processes.
  • Experience coordinating complex technical projects and vendor engagements.

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