Technical Service Specialist

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About the Position: Reporting to the Water Treatment Industry Manager – Eastern Canada, the Technical Service Specialist (TSS) will be responsible for supporting our Sales team on a technical level through lab trials and field trials for product selection, operational improvements, and optimization at our customers’ operations.

The position is focused on Water Treatment Industry development in both industrial and municipal spaces.

What We Offer:

• Paid training and development programs at every level.
• Global career advancement and mentoring opportunities.
• Education allowance.
• Competitive salary and benefits, including employer-paid medical and dental, short-term and long-term disability coverage, and a pension with employer-matched contributions.
• Employee Resource Networks advocating for advancing diversity, equity, and inclusion within the company.

What You'll Do:

• Identify value-added product options for customers’ operations, with a strong focus on flocculants and coagulants.
• Conduct field trials at customers’ operations to confirm and verify lab findings in full plant trial environments.
• Work with the internal team and/or customers on new product formulations.
• Respond to customers’ technical and chemical performance queries.
• Deliver internal technical training to personnel as required.
• Participate in joint calls with sellers in the region to support and identify new growth opportunities.
• Attend Water Treatment conferences and network with industry stakeholders.
• Customer facing approximately 75% of the time or as business requires.

What You'll Need:

• Post-secondary training in chemical science, chemical engineering, or bioscience.
• 2–3 years of experience in technical sales or marketing (preferred but not required).
• Valid driver’s license and clean driving record.
• Strong knowledge of the operation of water and wastewater treatment plants, with a strong emphasis on coagulation and flocculation chemistries.
• Experience with the following lab-scale equipment is preferred: Scion 456 GC-FID, PerkinElmer Spectrum, FT-IR, Hach DR 1900 Spectrophotometer, turbidimeter, pressure filters, and vacuum filters.
• Ability to write technical laboratory reports and present findings to customers in a clear manner.

Pay and Benefits:

The annual expected salary range for this position is $90,000 - $110,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at [email protected].

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.