Posted 10 days ago
Technician, Information 1 year Temporary contract
@ SSA MARINE
Quebec
Overview
TERMONT in Montréal is hiring an IT Technician on a one-year temporary contract to support users and IT systems across its two port terminals. The work covers user support, equipment troubleshooting, network and system maintenance, and out-of-hours support as operations require. The posting lists competitive compensation, a company-matched pension plan and an employee assistance program.
Responsibilities:
- Provide first-line IT support to employees by phone, email or in person
- Diagnose and resolve IT equipment and system issues
- Install, configure and maintain IT equipment and network devices
- Monitor IT infrastructure and prevent operational incidents
- Provide support outside regular business hours when needed
Requirements summary:
- Education in IT, technical support or a related field
- Relevant user IT support and troubleshooting experience
- Good knowledge of workstations, peripherals and network equipment
- Excellent customer service and problem-solving skills
- Proficiency in French and English, written and spoken
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office, Plant or factory, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (preferred) |
| Fields of study | Information technology, Technical support |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SSA MARINE
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Founded by Fred R. Smith in 1949 as Bellingham Stevedoring Company, we began our first cargo handling operations in a small corner of Washington State. Driven by a pioneering spirit, our family-owned company saw steady growth over the years, expanding up and down the West Coast to operate a significant market share of the major international terminals in the eastern Pacific. Today, we have become a global enterprise spanning more than 260 locations across five continents. We continue to broaden our reach by developing new locations and upgrading existing facilities, providing some of the most technologically advanced facilities in the world. We partner to move commerce with efficiency, flexibility, and integrity. With operations across five continents and a vast network of interconnected transportation solutions, we open new opportunities that accelerate the growth and pace of global business. Improving the customer experience is at the heart of everything we do, so we make purposeful investments in people, facilities and technical innovations that deliver the greatest customer value.
- LinkedIn followers
- 14,810
- People associated on LinkedIn
- 1,227
- Reported office locations
- 1131 SW Klickitat Way, Seattle, Washington 98134, US
- Business categories
- Warehousing
- Logistics
- Transportation
- Other recorded names
- SSA MARINE
- SSA Marine
- Specialties
- Stevedoring
- Transportation
- and Logistics
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded by Fred R. Smith in 1949 as Bellingham Stevedoring Company, we began our first cargo handling operations in a small corner of Washington State. Driven by a pioneering spirit, our family-owned company saw steady growth over the years, expanding up and down the West Coast to operate a significant market share of the major international terminals in the eastern Pacific. Today, we have become a global…
| Field | Value |
|---|---|
| Industry | Transportation, Logistics, Supply Chain and Storage |
| Company size | 5,001-10,000 employees |
| Headquarters | Seattle, Washington |
| Organization type | Privately Held |
| Year founded | 1949 |
| Specialties | StevedoringTransportationand Logistics |
| Open jobs on Jobsy | 11 |
| View page |
Technician
TERMONT – Montréal, Québec
Are you recognized for your technical expertise, customer service skills, and ability to quickly resolve IT issues? Do you enjoy working in a dynamic operational environment where system reliability is essential? Join the TERMONT family as an IT Technician and contribute to the smooth operation of our two port terminals.
Seize this opportunity and come achieve great things with us!
What’s in it for you as part of the TERMONT family?
- Competitive compensation;
- Generous benefits;
- A company-matched pension plan;
- Career growth and development opportunities;
- An employee assistance program.
What will your days look like as an IT Technician?
Supporting users and the operations of both terminals
- Act as the first point of contact for IT support for all employees, both unionized and non-unionized;
- Receive, analyze, and handle user support requests in person, by phone, or by email;
- Assess priorities, follow up on requests, and ensure they are resolved in accordance with required service levels;
- Provide user support outside regular business hours, as required by operational needs;
- Diagnose IT issues, identify potential causes, and implement appropriate solutions in a timely manner;
- Assist employees with the use of IT equipment, software, and systems;
- Provide high-quality customer service by demonstrating availability, professionalism, and a commitment to user satisfaction;
- Install, configure, maintain, and troubleshoot IT equipment and peripherals;
- Ensure the proper functioning of network equipment, mobile devices, kiosks, workstations, printers, servers, and telephone systems;
- Provide technical support for IT equipment installed in gatehouses and operational facilities at both terminals;
- Perform the necessary checks to maintain the availability and reliability of IT equipment and systems;
- Monitor IT infrastructure performance and intervene to prevent or resolve incidents that could affect operations;
- Provide technical support for the business systems used by TERMONT and contribute to their operational availability.
To succeed as an IT Technician, you should have:
- Education in information technology, technical support, or a related field;
- Relevant experience in user IT support and equipment troubleshooting;
- Good knowledge of workstations, peripherals, IT systems, and network equipment;
- The ability to diagnose technical issues and recommend effective solutions;
- Excellent customer service skills and a problem-solving mindset;
- The ability to work in an operational environment where IT system availability is essential;
- Flexibility to respond to support needs outside regular business hours;
- Proficiency in both French and English, written and spoken.
Join TERMONT and put your expertise to work in a port environment where technology plays an essential role in ensuring operational continuity!
TERMONT is committed to fostering an inclusive, respectful, and diverse workplace. We welcome applications from all qualified candidates and encourage individuals from all backgrounds to apply.
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