First seen by our source: 18 days ago
Technology Lead
@ Infosys
Canada
Overview
Infosys is hiring a Seeburger Onsite Lead to manage L2 support for enterprise B2B/EDI platforms and help develop and deploy the solution. The role guides teams on project processes, contributes to proposals, client training and capability building, and requires Mississauga or Vancouver location or willingness to relocate, with some Canadian travel. Pay is estimated at $92,740 to $123,375 in Ontario and $90,450 to $136,500 in BC.
Responsibilities:
- Manage L2 support operations for Seeburger B2B/EDI platforms
- Lead offshore teams for 24x7 support coverage
- Handle P1/P2 incidents and perform root cause analysis
- Guide project processes, deliverables and proposal development
Requirements summary:
- Bachelor's degree or equivalent, or three years of progressive experience per year of education
- At least 4 years of IT experience
- Hands-on Seeburger BIS and B2B/EDI integration support
- Experience with global AMS and multi-region teams
- Knowledge of ITIL processes and audit compliance
Tools & skills
Source and dates
Source type not verified · brassring
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | IT |
| Experience | 4+ years |
| Manages people | Yes |
| Travel | air: minimal · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Infosys
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Transforming Enterprises To Become A Thriving Live Enterprise. AI-Powered. Digital Agility At Scale. Always-On Learning.
Full company description
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
- LinkedIn followers
- 11,186,252
- People associated on LinkedIn
- 369,495
- Reported office locations
- Infosys Limited, Bangalore, Karnataka 560100, IN
- 150 6th Avenue SW Suite 5100, Calgary, AB T2P 3Y7, CA
- 1000 de la Gauchetiere Street West Suite 2400, Montreal QC Canada H3B 4W5, CA
- 5140 Yonge Street Suite 1400, Toronto Ontario, M2N 6L7, CA
- Citi Center Building Avenida Insurgentes Sur No. 1602, 12th Floor, Colonia Crédito Constructor, Mexico, Distrito Federal Mexico CP 03940, MX
- Cumberland Center IV 3225 Cumberland Blvd SE, Suite 700 Atlanta, GA 30339, US
- 3326 160th Avenue SE, Suite 300,, Bellevue, WA 98008, US
- 11820 Northup Way, Suite E300, Bellevue, WA 98005, US
- 2700 SE ‘S’ Street, Suite 200, Bentonville, AR 72712, US
- 225 Asylum Street, 11th Floor, Hartford, Connecticut 06103, US
- 6002 Rogerdale, Suite 550, Houston, TX 77072, US
- One American Square Suite# 2200, Indianapolis, IN 46282, US
- 2300 Cabot Drive, Suite # 575, Lisle, IL 60532, US
- One World Trade Center, Suite A, 79th floor, 285 Fulton St, New York, NY 10007, US
- 10835 N 25th Avenue, Suite 300, Phoenix, AZ 85029, US
- 75 Fountain Street, Suite 110, Providence, RI 02902, US
- Two Adams Place, Suite 125, Quincy, MA 02169, US
- 7751 Brier Creek Pkwy, Suite # 400, Raleigh, NC 27617, US
- 2400 N Glenville Dr, Suite C150, Richardson TX 75082, US
- 555 Mission St., Suite 1950, San Francisco, CA 94105, US
- Infosys Tecnologia do Brasil Ltda Praia de Botafogo 228 – Sala 1201B – Botafogo-, Rio de Janeiro, RJ- Brazil, BR
- Costa Rica – San Jose Building N Piso 2, Forum 2, Lindora, Santa Ana San Jose, 10901 Costa Rica, CR
- Avenida Apoquindo #5950, Piso 19, Oficina 113, Las Condes, Santiago de Chile , CL
- Sucursal del Perú, Jorge Chávez, 154, 3rd floor, Miraflores, Lima, Peru, PE
- Level 18 241 Adelaide Street, Brisbane, QLD 4000, AU
- Level 3 Neon House 8-10 Hobart Place, Canberra ACT 2601, AU
- Level 5, 818 Bourke Street Docklands VIC 3008, Postal: PO Box 528 Collins Street West Melbourne VIC 8007, AU
- Level 9, Citibank Building, 37 St Georges Terrace, Perth WA, 6000, AU
- Level 3, 100 Arthur Street, North Sydney 2060, NSW, Australia, AU
- Unit 1501,Central Tower, China Overseas Plaza No.8 GuanghuaDongli, Jianguomenwai Avenue, Chaoyang District Beijing 100 020, CN
- 10/F, Ascendas Software Park Phase 2, No. 7,Hui Xian Yuan Dalian Hi-tech Industrial Zone, Dalian 116 023, CN
- Bldg A2, No. 301 Binxing Road Binjiang District, Hangzhou 310052, CN
- Room B3, B4, 20th floor, Building B, No. 1, Keyuanweiyi Lu, Laoshan District, Qingdao 266 100, CN
- No. 506, Ziyue Road, Minhang District, Shanghai, 200241, CN
- 8 Floor, Shenzhou Building, Xintianxia, Longping Road, Bantian Street, Longgang District, Shenzhen 518129, CN
- 66/F, The Center 99 Queen’s Road Central, Hong Kong, HK
- Electronics City, Hosur Road, Bengaluru 560 100, IN
- Plot No-E/4 Info City Bhubaneswar - 751 024, Odisha, India, IN
- Plot No. 1 Rajiv Gandhi Technology Park Kishangarh, Chandigarh 160 101, IN
- 138, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119, IN
- Plot No.TP1/1, Central Avenue Techno Park (SEZ) Mahindra World City Chengalpet, Kancheepuram District – 603 004, IN
- Uniworld Tower B Village Tikri Sector 48, Gurugram - 122 018, IN
- Survey No. 210, Manikonda Village, Lingampally, Rangareddy (Dist.),, Hyderabad 500 032, IN
- Near Super Corridor Scheme No. 151 and 169B Village - Bada Bangarda and Tigaria badshah Tehsil - Hetod, Indore Madhya Pradesh - 453 112, IN
- Plot No. IT-A-001-A-1 Mahindra World City SEZ Village Kalwara Tehsil Sanganer, Dist. Jaipur – 302 037 Rajasthan, IN
- Kuloor Ferry Road, Kottara, Mangaluru 575 006, IN
- Plot No.I-3, Sector 83-A, IT City, SAS Nagar, Mohali, Punjab - 160062, IN
- 85, 'C', Mittal Towers, 8th Floor Nariman Point, Mumbai - 400 021, IN
- No. 350, Hebbal Electronics City Hootagalli, Mysuru 570 027, IN
- SEZ Co-Developer, Plot No. 07, Sector-17, Special Economic Zone, MIHAN,, Nagpur 441 108, IN
- Plot No. 1, Rajiv Gandhi Infotech Park, Phase-I, Hinjawadi, Pune 411 057, IN
- Plot No. 1, Technopark Campus II, Attipra Village, Thiruvananthapuram 695 583, IN
- Regus Hirokoji Garden Avenue Centre Hirokoji Garden Avenue 4-24-16 Meieki Nakamura-ku, Regus Hirokoji Garden Avenue Centre Hirokoji Garden Avenue 4-24-16 Meieki Nakamura-ku, JP
- c/o HIPUS Co., Ltd. Urban Ace Kitahama Bldg. 10F,, 10F, 2-3-7, Hiranomachi, Chuo-ku, Osaka-city,, Osaka, Japan 541-0046, JP
- Shin Otemachi Bldg. 5F, 2-2-1, Otemachi, Chiyoda-ku,, Tokyo 100-0004 Phone +81 3 5299 7700 Fax +81 3 5299 7701, JP
- CBP office #05 -01/03. 1,Changi Business Park Crescent, Plaza 8, Podium A, Singapore 486025, SG
- Suntec Office Level 43 Unit 02, Suntec Tower 2, 9 Temasek Blvd, Singapore 038989, SG
- Infosys House Level 7, 79 Queen Street, Auckland 1010, NZ
- Level 15, 171 Featherston Street, Wellington, 6011 New Zealand, NZ
- Level 13A -1 Mercu UEM Jalan Stesen Sentral 5, Kuala Lumpur Sentral, Kuala Lumpur 50470, MY
- 401 Campus 02, 4F, Haesung 1st Bldg Teheran-Ro 504, Gangnam-Gu Seoul 06178, KR
- 6th Floor, Cyber One Building, 11 Eastwood Avenue, Eastwood Cyberpark, Bagumbayan, Quezon City Manila, PH
- Centre No. 1372, Shin Kong Manhattan Building, 14F, Section 5, No. 8, Xin Yi Road 110, Taipei, TW
- Regus Brussels Central Station Rue des Colonies 11, 1000 Bruxelles, BE
- Filial Af Infosys Limited, Indien C/o GTS Nordic,, Kalkbraenderiloebskaj 6, 2100 Copenhagen, DK
- Keilaranta 1, 02150, Espoo, Finland, FI
- Tour Opus 12, 4th Floor 77 Esplanade du Général de Gaulle, 92 914 Paris La Defense 9, FR
- 7, Avenue Didier Daurat Ground Floor, Blagnac, 31700 Toulouse, FR
- BACKFABRIK Saarbrücker Straße 36-38, 10405 Berlin, DE
- 3rd Floor, Friedrichstraße 56,, 40217 Düsseldorf, DE
- Design Offices GmbH Zweigniederlassung Deutschland, Koldestraße 16 91052 Erlangen, DE
- Opernturm, Bockenheimer Landstraße 2-4, 60306 Frankfurt am Main, DE
- Design Offices Highlight Towers GmbH Zweigniederlassung Deutschland High Light Tower Mies-van-der-Rohe-Str. 8, 80807 München Germany, DE
- Design Offices Stuttgart Tower GmbH Zweigniederlassung Deutschland Schelmenwasenstraße 39, Stuttgart 70567 Germany, DE
- Partner Port Altrottstr. 31, 69190, Walldorf, DE
- Block1, Booterstown Hall Booterstown Avenue Booterstown, Dublin Republic of Ireland, IE
- Infosys Limited Regus, Via Torino 2, 20123, Milano, IT
- Regus Business Center Ibsen AS C. J. Hambrosplass 2C 1st Floor, Oslo 0164, NO
- CUZCO IV Paseo de la Castellana 141, 8th Floor, 28046, Madrid, ES
- Karlavägen 108, lift 3, 9th floor. 115 26, Stockholm, SE
- Brown Boveri Strasse 8 5400, Baden, CH
- Obstgartenstrasse 27 8302, Kloten, CH
- World Trade Center I Tower, 7th floor Strawinskylaan 1977 1077 XX, Amsterdam, NL
- Regus, 9-10 St Andrew Square, Edinburgh, EH2 2AF, GB
- 14th and 15th Floor 10 Upper Bank Street Canary Wharf, London E14 5NP, GB
- Unit 7, little Oak Drive, Sherwood Business Park, Nottinghamshire NG15 0EB, GB
- Regus Windmill Hill Business Park, Whitehill Way, Swindon, Wiltshire, SN5 6QR, GB
- Kulakov lane 9 bld. 1, Moscow 129626, RU
- Prilaz Većeslava Holjevca 2a, 47000, Karlovac, Croatia, HR
- Infosys Limited Magyarországi Fióktelepe 1036, Budapest, Bécsi út 52. III. em. 29., Hungary, HU
- Infosys Limited, Bangalore, Zweigniederlassung Vaduz Zollstrasse2, 9490, Vaduz, LI
- Infosys Limited, organizačná zložka Slovensko Regus - Bratislava, City Centrum Karadžičova 8/A, 821 08, Bratislava, Slovakia, SK
- Infosys Austria GmbH Regus Vienna Cityport 11 Simmeringer Hauptstrasse 24 A-1110,, Vienna, AT
- 4th Floor, B Wing Ebène Cyber Towers, Reduit, MU
- Johannesburg West Towers, 2nd Floor, Maude Street, Sandton, Johannesburg, 2195 South Africa, ZA
- Business categories
- Information Technology
- E-Commerce
- Finance
- Consulting
- Software
- Information Services
- IT Management
- Internet
- Analytics
- Financial Services
- Artificial Intelligence (AI)
- Venture Capital
- Other recorded names
- INFOSYS NOVA HOLDINGS LLC
- infosys
- Infosys Singapore & Australia
- Infosys
- Specialties
- IT Solutions and Services
- Consulting
- Business Process Outsourcing
- Products and Platforms
- Engineering Services
- Cloud Services
- Artificial Intelligence
- Digital
- and Big Data
- Profile identifies a recruitment agency
- No
- Reported total investment
- 200,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 10,001+ employees |
| Headquarters | Bangalore, Karnataka |
| Organization type | Public Company |
| Year founded | 1981 |
| Specialties | IT Solutions and ServicesConsultingBusiness Process OutsourcingProducts and PlatformsEngineering ServicesCloud ServicesArtificial IntelligenceDigitaland Big Data |
| Open jobs on Jobsy | 47 |
| View page |
Required Qualifications:
- Candidate must be located within commuting distance of Mississauga, Ontario / Vancouver, British Columbia.
- or be willing to relocate to the area. This position may require travel in Canada.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience.
- Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Hands on experience in years of IT experience in B2B/EDI integration and Seeburger BIS support.
- Hands on experience in global AMS/support models and multi-region teams
- Led end-to-end Seeburger BIS support operations, ensuring high availability and SLA adherence for business-critical integrations
- Acted as the primary onsite coordinator between business stakeholders, IT teams, and external partners
- Managed and mentored offshore support teams, ensuring seamless 24x7 support coverage
- Successfully handled P1/P2 incidents and escalations, minimizing downtime and business impact
- Performed detailed Root Cause Analysis (RCA) and implemented preventive measures to improve system stability
- Oversaw monitoring, job executions, and interface processing, ensuring smooth B2B transactions
- Conducted change and release management, including CR reviews, deployment coordination, and validations
- Ensured adherence to ITIL processes (Incident, Problem, Change Management) and audit compliance
- Delivered regular status reports, SLA dashboards, and service review presentations to stakeholders
- Drive continuous improvement initiatives, including automation and operational optimization
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 92740 to $ 123375
BC : $ 90450 to $ 136500
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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