Posted last month
Tele-Interviewer
@ Dynacare
Brampton, Ontario
Overview
Dynacare is hiring a full-time, 100% remote Tele-Interviewer to call insurance applicants and complete medical and lifestyle history questionnaires. The role also schedules telephone interview appointments and follows up on missing information. Pay is $20.25 per hour, with a Tuesday to Friday 2 PM to 10 PM and Saturday 9 AM to 5 PM EST shift.
Pay:
$20.25 an hour
Responsibilities:
- Interview insurance applicants on medical and lifestyle history
- Complete insurance questionnaires over the phone
- Schedule tele-interview appointments
- Follow up on missing or additional applicant information
- Provide a high level of customer service
Requirements summary:
- At least one year of customer service experience
- Intermediate proficiency in Word, Excel and Outlook
- Confident phone communication while documenting
- Ability to prioritize in a results-oriented environment
- Post-secondary education
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jobvite
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan, Stock or equity, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dynacare
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Supporting healthy lives with commitment and care.
Full company description
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions. Trusted by customers, healthcare professionals, hospitals, corporate clients, and government agencies nationwide, we offer efficient specimen collection, accurate testing, and prompt reporting services. Our core values of compassionate care, resourceful solutions, accountability, collaborative teamwork, and customer satisfaction drive us every day. Our commitment to excellence is exemplified through our specialized sub-brands, each dedicated to providing outstanding health services: • Dynacare Plus: Through a secure online portal, we empower individuals to take control of their personal health, granting access to customized health information, test results, explanations, and personal health trends. • Dynacare Insurance Solutions: Meeting the evolving needs of the insurance industry, we offer risk assessment services, including lab testing, paramedical exams, tele-interviews, and wellness services for life insurance companies and advisors. • Dynacare Workplace: As a leading provider of workplace programs, we enhance workforce health and safety by promoting wellness, disease prevention, and conducting occupational health testing to ensure employee fitness for the job. • Dynacare Next: Shaping the future of diagnostics, we offer advanced services such as specialized genetic testing and pharmacogenomics. Join Dynacare today, and together we will shape the future of health and wellness in Canada. #JoinDynacare #HealthSolutions #InspireGrowThrive #DynamicCareers
- LinkedIn followers
- 37,128
- People associated on LinkedIn
- 1,938
- Reported office locations
- 115 Midair Court, Brampton, Ontario L6T5M3, CA
- Business categories
- Health Care
- Professional Services
- Wellness
- Biotechnology
- Medical
- Other recorded names
- Dynacare
- Dynacare (French)
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Welcome to Dynacare, the leading provider of comprehensive health and wellness solutions in Canada. Our mission is to enhance the health and well-being of communities through accurate and timely diagnostic information. With a dedicated team of over 3,000 employees powered by state-of-the-art technology and scientific expertise, we deliver results that inspire hope, empowerment, and informed healthcare decisions…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Brampton, Ontario |
| Organization type | Partnership |
| Open jobs on Jobsy | 264 |
| View page |
Job Posting: Tele-Interviewer, 100% Remote-Applicants from the Western Provinces Welcome
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
The position is 100% remote, with benefits, and training paid by the employer.
Are YOU our next Tele-Interviewer?
As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry. Working from home, you will be focused on completing medical and lifestyle history questionnaires over the phone with insurance applicants and scheduling the telephone interviews. You will be working as part of a team of tele-interviewers, staying connected online with all team members, and assisting in building a positive team environment and maintaining quality metrics. You play an important role in providing a level of customer service that will create the best possible client experience.
Status-Permanent Full time
Vacancy-Existing
Shift-Tuesday to Friday 2 PM-10 PM and Saturday 9 AM -5 PM EST
Discipline-Tele-Interview
Work Style-100% Remote
Available positions- 1
Application deadline for Internal Applicants- Sunday November 9, 2026 at 5 PM EST
Why Dynacare is an amazing place for YOU:
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities.
- Access a health and wellness benefits program that supports you and your loved ones.
- Grow and thrive with a dynamic, successful company through internal mobility opportunities.
- Invest in your future through RRSP match benefits and an employee stock purchase program.
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.
What YOU will be doing:
As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:
- Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.
- Providing positive client experience.
- Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.
- Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.
Pay Range: $ 20.25 per hour. The hiring pay range has been established however, the final rate will be determined by taking into consideration various factors including but not limited to level of experience and education requirements.
At Dynacare, we may leverage AI powered tools in our recruitment process. AI will never reach out to our candidates directly.
What YOU bring to the role:
• Minimum one (1) year of experience in a customer service-related role.
• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
• Ability to speak with confidence on the phone and document simultaneously.
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.
Assets
- Any other spoken/written language
- An interest in continuous learning
Education
Post-Secondary
Passionate about supporting healthy lives with commitment and care?
Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
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