Posted 25 days ago
Tenant Support Worker
@ Options Community Services
Surrey, British Columbia
Overview
Options Community Services is hiring a full-time Tenant Support Worker in Surrey, BC, at $29.08 per hour for 35 hours per week, Monday to Friday, 9:00 AM to 5:00 PM. The role supports tenants in safe, supportive housing through emotional support, crisis intervention, conflict mediation, referrals and case documentation. It requires a Bachelor's degree in a related field, 3 years of relevant experience, and a Police Information Check plus Vulnerable Sector Check.
Pay:
$29.08 an hour
Responsibilities:
- Provide emotional support and crisis intervention to tenants
- Help tenants build life and tenancy skills
- Connect tenants with community resources
- Mediate conflicts and encourage goal-setting
- Coordinate with external agencies and document interactions
Requirements summary:
- Bachelor's degree in community social services, mental health or related field
- Minimum 3 years supporting individuals facing housing barriers
- Valid First Aid, Naloxone, Mental Health First Aid and Class 5 licence
- Knowledge of the Residential Tenancy Act
- Strong communication and computer proficiency
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Experience | 3+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Licences & certifications | First Aid, Naloxone, Mental Health First Aid, Class 5 |
| Driver’s licence | required |
| Background checks | criminal record, vulnerable sector |
| Education | Bachelor’s degree (required) |
| Fields of study | Community Social Services, Mental Health |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Options Community Services
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Building Community. Inspiring hope. #SurreyBC
Full company description
A non-profit registered charity offering community social services for families, children and individuals in Surrey, BC. Check out our website to learn more about the services we offer and how we can help.
- LinkedIn followers
- 10,976
- People associated on LinkedIn
- 438
- Reported office locations
- 9815-140 St, Surrey, BC V3T 4M4, CA
- 13520 78 Ave, Surrey, BC V3W 8J6, CA
- 6846 King George Blvd., 100, Surrey, BC V3W 4Z9, CA
- 10362 King George Blvd., 160, Surrey, BC V3T 2W5, CA
- Business categories
- Social
- Communities
- Non Profit
- Charity
- Other recorded names
- Options Community Services
- Options Community Services (OCS)
- Specialties
- Family & Children
- Youth
- Employment
- Counselling
- Mental Health
- Supported Housing
- Homelessness
- Immigrants
- Fraser Health Crisis Line
- Child Care
- Developmental Disabilities
- Domestic Violence
- Parenting
- Affordable Housing
- Lifeskills
- Translation
- Interpretation
- Family Resources
- and Suicide Prevention
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
A non-profit registered charity offering community social services for families, children and individuals in Surrey, BC. Check out our website to learn more about the services we offer and how we can help.
| Field | Value |
|---|---|
| Industry | Individual and Family Services |
| Company size | 501-1,000 employees |
| Headquarters | Surrey, BC |
| Organization type | Nonprofit |
| Year founded | 1969 |
| Specialties | Family & ChildrenYouthEmploymentCounsellingMental HealthSupported HousingHomelessnessImmigrantsFraser Health Crisis LineChild Care |
| Open jobs on Jobsy | 9 |
| View page |
WE’RE HIRING! |
Tenant Support Worker |
Ted Kuhn Towers |
Regular Full Time |
Posting Date: | Location: | Wage: | Hours of Work: | Closing Date: |
August 4, 2026 | Surrey, BC | $29.08 per hour | 35 hours per week | August 12, 2026 |
Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community.
Position Overview
Are you passionate about making a real difference in people’s lives? Join our team as a Tenant Support Worker and become a vital part of helping individuals thrive in safe, supportive housing environments. If you’re a natural relationship-builder with a heart for community and a knack for problem-solving, this is your opportunity to create lasting impact every single day.
Reporting to the Program Manager, our selected candidate will play a vital role in fostering a safe, inclusive, and supportive housing environment. Working as part of a multidisciplinary team, the Tenant Support Worker provides emotional support, crisis intervention, and guidance to help tenants build essential life and tenancy skills. This includes facilitating access to community resources, promoting wellness and personal development, mediating conflicts, and encouraging goal-setting. The role also involves coordinating with external agencies, documenting tenant interactions, and participating in case management and planning. Through proactive relationship-building, collaboration, and advocacy, the TSW helps tenants maintain successful tenancies and improve their overall quality of life.
Qualifications
The ideal candidate for this position will possess a Bachelor’s degree in Community Social Services, Mental Health, or a related field, with a minimum of 3 years’ experience supporting individuals or families facing multiple barriers to housing. The role requires strong knowledge of social issues such as homelessness, mental health, and addictions, along with an understanding of housing systems and harm reduction approaches.
Essential skills include crisis intervention, conflict resolution, community engagement, and cultural sensitivity. A valid First Aid Certificate, Naloxone, Mental Health First Aid (MHFA),an unrestricted Class 5 Driver’s License, and a solid grasp of the Residential Tenancy Act are required. Strong communication, time management, and computer proficiency are essential, along with the ability to build trusting, professional relationships with a diverse tenant population. Please note that TSWs are not required to transport tenants in their personal vehicles; driving responsibilities are limited to operating the program van for the food program.
This position follows a Standard schedule, 9:00 AM to 5:00 PM from Monday to Friday.
This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.
How to Apply
If you are interested in this exciting opportunity, please submit your RESUME and COVER LETTER through the “APPLY” button.
We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.
The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.
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