Posted 67 months ago
Test Center Administrator - Toronto
@ Prometric
Toronto, Ontario
Overview
Prometric is hiring a Test Center Administrator in Toronto to supervise candidates during tests at its test centres. The role covers check-in and identity verification, monitoring test rooms, security and equipment operation, and quality assurance. Applicants must have US citizenship or a green card.
Responsibilities:
- Check in candidates and verify identification
- Monitor test rooms with regular walk-throughs
- Operate security, DVR and alarm systems
- File irregularity reports
- Participate in quality assurance and audits
Requirements summary:
- Customer service experience
- Excellent interpersonal skills
- Flexibility with hours and covering other centres
- Ability to work as part of a team
- US citizenship or green card required
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2021-05-04
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Prometric
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Empowering a skilled global workforce to solve tomorrow’s challenges through transformative education and opportunity.
Full company description
Prometric is a global leader in credentialing and skills development. With 30+ years of experience and the largest test center network, we empower organizations to build tomorrow’s workforce across all industries and professions. 🌍 8K+ test centers | 180+ countries | 70 languages
- LinkedIn followers
- 118,389
- People associated on LinkedIn
- 2,411
- Reported office locations
- 7941 Corporate Drive, White Marsh, MD 21236, US
- Finnabair Crescent, Dundalk, County Louth, IE
- Business categories
- Information Technology
- Robotics
- Consulting
- Education
- Software
- Analytics
- Big Data
- Other recorded names
- Prometric
- Specialties
- In-center testing
- remote assessment services
- certification
- licensure
- training
- computer-based testing
- test development
- exam delivery
- hybrid testing
- continuing education
- live remote proctored testing
- educational testing
- certification testing
- back-end scoring analysis
- AI
- VR
- and Education
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Prometric is a global leader in credentialing and skills development. With 30+ years of experience and the largest test center network, we empower organizations to build tomorrow’s workforce across all industries and professions. 🌍 8K+ test centers | 180+ countries | 70 languages
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | White Marsh, MD |
| Organization type | Privately Held |
| Specialties | In-center testingremote assessment services certificationlicensuretrainingcomputer-based testingtest developmentexam deliveryhybrid testingcontinuing education |
| Open jobs on Jobsy | 10 |
| View page |
SUMMARY
Please note that applicants must have US citizenship/greencard in order to apply for this vacancy
To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.
DUTIES & RESPONSIBILITIES
- To receive test candidates and test centre visitors upon arrival.
- To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
- To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment.
- To sign test candidates in/out of the testing room.
- To file irregularity reports for unusual situations or complaints.
- To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility. - To operate computer hardware and other test centre equipment.
- To support operations and technical personnel with data communications.
- To operate a DVR, digital camera, telephone system, and alarm system as and when required.
- To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
- To maintain the cleanliness of the Test Centre
- To ensure a safe work environment and to proactively highlight any health & safety issues.
- To complete TCA accreditation exams and take part in training sessions as required.
QUALIFICATIONS & EXPERIENCE
- Flexibility regarding hours and covering in other test centers if required.
- Customer Service experience
- Ability to meet commitments
- Responsiveness to management requests.
- Excellent interpersonal skills
- An ability to operate as part of a team.
Journal
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