Posted 8 days ago
Trainer - Production
@ Tim Hortons | McCluskey Group
Ottawa, Ontario
Overview
Tim Hortons | McCluskey Group is hiring a full-time Production Trainer to coach new hires and existing team members on standards for product quality, speed of service, hospitality, food safety and cleanliness. The role covers front of house and back of house procedures and requires strong operational experience, ideally one year at Tim Hortons. Pay starts at $18.95 per hour, and the job requires availability any time of day, including weekends.
Responsibilities:
- Coach and teach new hires on all standards and procedures
- Train front of house and back of house procedures
- Ensure standards for quality, speed, hospitality and food safety are met
- Maintain cleanliness and a positive work environment
Requirements summary:
- Strong operational experience, preferably one year at Tim Hortons
- Excellent communication skills
- Passion for coaching and mentoring
- Passion for guest service
- Available any time of day, including weekends
Tools & skills
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tim Hortons | McCluskey Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 174 |
In this role, the Production Trainer is responsible for coaching and teaching all new hires on all of our standards and procedures, meanwhile working with existing team members to ensure our company standards are met consistently in all of our daily practices. The Trainer works directly with our team members teaching all front of house and/or back of house procedures. They ensure that our Team Members adhere to our high level of standards with regards to product quality, speed of service, hospitality, food safety, and cleanliness during the shift, all while creating a positive and fun work environment where all employees can succeed.
Apply to this job if you:
• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with your team and our guests
• Have strong operational experience (preferred 1 year Tim Hortons Experience at a minimum)
• Have excellent communication skills
• Have a passion for coaching and mentoring
• Are able to work any time of day, including weekends
Job Types: Full-time, Permanent
Salary: From $18.95 per/hour
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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