Transit Driver - Durham Region Transit - DRT

MAKE A DIFFERENCE. DRIVE WITH PURPOSE

Voyago, Transdev Ontario, is hiring Transit Drivers to fill both existing and future openings based in our Ajax office, supporting operations across the expanded Durham regions.

Are you a safe, dependable, and compassionate driver who enjoys helping others? We are looking for dedicated transit drivers to join our team and provide reliable, safe, and courteous transportation for passengers who need accessible transportation services.

Your Role

• Voyago's Transit Drivers are responsible for delivering exceptional door-to-door transportation and customer service, while working closely with individuals who have special needs
• You are required to provide proactive assistance to passengers in boarding vehicles, maneuvering wheelchairs, securing belts, lifting portable assistive devices, and offering necessary aid throughout the journey.
• You are a pivotal role in ensuring the safety and comfort of passengers by properly securing passengers, devices, and mobility aids.
• Additionally, providing WOW! Customer service to all passengers and assisting with information on fares, schedules, and stops is a crucial aspect of this role

Key Responsibilities

• You are offering door-to-door customer service to safely transport passengers to and from designated destinations
• You will assist passengers in boarding, exiting, and securing mobility devices, e.g. wheelchairs, in accordance with training and safety procedures
• You are attaching securement belts and lift portable assistive devices as needed.
• You will ensure the proper restraint and security of passengers, devices, and mobility aids.
• You will conduct pre-trip and post-trip vehicle inspections
• You will maintain accurate trip records and report incents, delays, or vehicle concerns promptly
• You are providing passengers with accurate information on fares, schedules, and stops.
• You will maintain a safe and comfortable environment throughout the journey.
• You will communicate effectively and professionally with passengers and team members.
• You will adhere to all company policies, procedures, and safety standards.

Requirements

Your Profile

• Valid Ontario driver's licence with a clean driving record
• You are a safe driver with at least a full G Class licence
• Candidates applying with a current valid work permit and requiring a licence upgrade, must have at least twelve months of remaining validity on the work permit at the time of application.
• You can obtain a clean criminal record search and/or vulnerable sector screening
• You are able to work with individuals who have special needs in a compassionate and patient manner
• You are physically capable to lift and maneuver assistive devices
• You have excellent communication skills both written and oral
• Your prior experience in a similar role would be preferred
• You are comfortable working around any type of service animal
• You have a sound knowledge of the city of Durham
• You can successfully complete all required online training and assessments, including a road evaluation

Shifts

• We have a 24/7 operation which requires full time and part time shifts
• Shifts are not guaranteed prior to employment
• Shift availability and scheduling requiremnts will be discussed at orientation
• Shifts can be morning, afternoon, or evenings, any day of the week

Hourly Rate : $20.00/hr

By joining the Voyago Transit team in Durham, you’ll find:

• We offer on the job training and job shadowing
• We provide opportunities for growth
• Our full-time comprehensive benefit package is available if you are scheduled for work 30 hours or more per week

Benefits

The Perks

• We support the development, work-life balance and well-being of our employees
• We build a supportive corporate culture that encourages diversity and enables our people to flourish.
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
• We offer our employees opportunities to build their own experience within a local, global Group.

• We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program, a great company perks program, and an Employee Referral Bonus for all staff
• We are an Award-Winning company
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
• We focus on innovation and sustainable environmental initiatives

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.