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Posted 6 months ago

UI/UX Designer

@ Embross

Richmond Hill, Ontario

8+ years experience
Apply now
SIGNALS

Overview

Embross is hiring a UI/UX Designer for its Application and Web product team in Richmond Hill, Ontario, on a hybrid basis. The role owns design of self-service airport experiences such as kiosks, self bag drop and biometric passport control, from research through handoff. The posting also states a Monday to Friday schedule, a salary with 15% bonus potential, and travel willingness.

Responsibilities:

  • Design end-to-end self-service airport experiences
  • Conduct user research and usability testing, including on-site observation
  • Partner with airline and airport clients on custom solutions
  • Build and maintain design system components in Figma
  • Ensure accessibility and multilingual design across touchpoints

Requirements summary:

  • 8+ years of UI/UX design experience on shipped products
  • Portfolio showing end-to-end design work
  • Strong proficiency in Figma
  • Solid grasp of accessibility and inclusive design
  • Excellent communication with non-designers
  • Willingness to travel

Tools & skills

Benefits mentioned

Health insuranceVisionRetirement planEmployee assistanceWellness
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-05-15
First seen by our source
2026-10-23
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSoftware development
Experience8+ years
Travelair: moderate · ground: minimal
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan, Performance bonus, Wellness, Transit support

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

UI/UX Designer

Work Location: Richmond Hill, ON (Hybrid)


About Embross

Embross designs and builds the self-service technology that moves millions of travelers every day at the world's busiest airports.

Designing for our users means designing for everyone: business travelers in a rush, families with children going on vacation, first-time flyers, travelers who don't speak the local language, and passengers with accessibility needs all with a view towards fast, simple and seamless user experiences that get travelers to their. You haven’t mastered interaction design until you’ve facilitated a stressed and hurried traveler trying to get to their flight.

About the Role

We're looking for an experienced UI/UX Designer to join our Application and Web product team and help shape the next generation of service automation experiences for global travel. You'll own the design of customer-facing solutions from research through to handoff, working closely with marketing, product managers, and engineers to design user journeys across our portfolio of solutions.

Your designs will be touched by hundreds of thousands of real travelers, on real hardware, in real airports within weeks of shipping.

What You'll Do

  • Design end-to-end experiences for self-service solutions such as kiosks, self bag drop, biometric and passport control as well as range of agent support solutions and more.— wireframes, prototypes, high-fidelity UI, and motion specs.
  • Conduct user research and usability testing, including occasional on-site observation in airport environments.
  • Partner with airline and airport clients to design custom solutions as needed as you translate operational requirements into intuitive passenger flows.
  • Build and maintain design system components in Figma alongside our engineering team.
  • Accommodate accessibility (WCAG, ADA) and multilingual design across all touchpoints.
  • Collaborate daily with business analysts, architects, and developers to ensure designs are technically feasible and faithfully implemented.
  • Help shape and evolve the Embross digital experience ecosystem, including the corporate website, product storytelling, customer journeys, and web-based user experiences.
  • Collaborate with marketing and external agencies to ensure consistency across product UX, brand systems, and digital touchpoints.

What You'll Bring

  • 8+ years of UI/UX design experience for shipped digital products.
  • A portfolio demonstrating end-to-end design work, research, IA, interaction design, and visual polish.
  • Strong proficiency in Figma.
  • Solid grasp of accessibility principles and inclusive design.
  • Excellent communication skills you can present design decisions clearly to non-designers and incorporate feedback constructively.
  • Comfort working in a fast-paced, cross-functional team, both independently and collaboratively.
  • Willingness to travel
  • A solid grasp of the latest generation of AI tools and their role in modern UI/UX design flows

Nice to Have

  • Experience designing for mobile platforms with shipped examples
  • Experience designing self-service experiences.
  • General familiarity with HTML/CSS enough to communicate fluently with front-end developers and understand technical constraints
  • Experience working within or contributing to a design system

What We Offer

  • Competitive salary with 15% bonus potential
  • Extended health, vision, and wellness benefits
  • Employer contribution towards RRSP
  • Employee assistance program
  • Company events and on-site parking
  • Monday–Friday schedule
  • The chance to design experiences used by millions of travelers worldwide

Equal Opportunity

Embross is an equal opportunity employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds and will provide accommodation throughout the recruitment process upon request, please reach out to us.

We appreciate every application. Due to volume, we're only able to follow up with candidates selected for an interview.

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