Posted 20 months ago
User Support Technician NOC 22221 *APPLY NOW FOR FUTURE OPPORTUNITIES*
@ GreenTech Resources Worldwide Canada
Alberta
Overview
GreenTech Resources Worldwide Canada is hiring a full-time User Support Technician on a permanent basis, 40 hours per week, at $31.00 to $46.75 per hour. The role troubleshoots hardware, software and network problems for customers, guiding them to fixes and following up until issues are resolved. The posting asks for a computer science or IT degree and 1 to 2 years of experience.
Responsibilities:
- Diagnose and troubleshoot hardware, software and network problems
- Guide customers through steps to resolve issues
- Repair or replace faulty components
- Follow up with clients until issues are resolved
- Write procedural support documentation
Requirements summary:
- Degree in computer science or information technology required
- Microsoft, Linux or Cisco certification an advantage
- 1 to 2 years of tech or desktop support experience preferred
- Knowledge of Windows, Linux and Mac OS
- Working knowledge of remote desktop and help desk software
- Detail-oriented with strong problem-solving and communication skills
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2025-03-12
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer science, Information technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GreenTech Resources Worldwide Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Immigration - Recruitment - Settlement
Full company description
GTR Immigration is a division of GreenTech Resources Ltd, Vision of the is company is to help the people around the world who wish to come to Canada for living, Work and Studies.
- LinkedIn followers
- 2,932
- People associated on LinkedIn
- 9
- Reported office locations
- Regina, S4N, CA
- Other recorded names
- GreenTech Resources Worldwide Canada
- GTR Immigration - A division of GreenTech Resources Ltd,Canada
- Specialties
- Immigration
- Profile identifies a recruitment agency
- No
GTR Immigration is a division of GreenTech Resources Ltd, Vision of the is company is to help the people around the world who wish to come to Canada for living, Work and Studies.
| Field | Value |
|---|---|
| Industry | Law Practice |
| Company size | 11-50 employees |
| Headquarters | Regina |
| Organization type | Privately Held |
| Specialties | Immigration |
| Open jobs on Jobsy | 488 |
| View page |
- Discovering hardware and software solutions
- Troubleshooting technical problems
- Identifying and repairing flaws .
- Troubleshooting network issues
- Hardware and software installation and configuration
- Speaking with customers to quickly determine the source of their problem .
- Giving customers timely and accurate feedback .
- Customers are guided through a series of steps to solve a problem.
- Following up with clients to ensure the issue has been resolved .
- Replace or repair the required components.
- Assisting with the deployment of new applications .
- Support is provided in the form of procedural documentation.
- Managing several cases at once .
- New technologies are being tested and evaluated.
- Checking the electrical safety of equipment.
Requirements
- Degree in computer science or information technology is required.
- It is advantageous to be certified for Microsoft, Linux, or Cisco.
- Prior experience in tech support, desktop support, or a related role is preferred
- Knowledge of Windows/Linux/Mac OS
- Working knowledge of remote desktop applications and help desk software.
- Detail-oriented and problem-solving abilities are required.
- Outstanding interpersonal skills.
- Excellent written and verbal communication skills.
Benefits
Terms of Employment:
- Full time
- Permanent Position
- 40 hours per week
Salary: $31.00 - $46.75 per hour
Required Years of Experience: 1 to 2 years
Do follow us on our social media platforms for more job updates
We are a Canadian Immigration, Recruitment & Settlement company based in Canada with multiple branches across the globe. We help our clients who have decided to take the plunge and relocate to the land of opportunities, by offering services related to the scope of employment and education. We at GTR Worldwide ensure that we offer visa consultancy services pertaining to Canada in the best way to make immigrants feel at home. We assist a wide range of clients and agents from all over the world and work to build their strengths and confidence that would, in turn, help them to flourish in the country.
Disclaimer: The job postings published by GTR Worldwide on this website are for future openings. Postings are based on jobs that are in demand for the coming years in Canada. Due to high volumes of applications received, this website cannot guarantee if any of the positions are still open and employment to everyone applying for the positions.
GTR Worldwide is not responsible for the wages, working conditions, safety or any other aspects of employment. Every candidate is responsible to do their own research about the organization and make wise decisions before accepting any position or offer.
For your own safety and security, it is advised not to share your banking information on the website.
We will not post jobs that appear to discriminate against applicants on any basis.
If you have any concerns, feel free to contact us by calling us on our toll-free number (1855-477-9797) or via email at [email protected]
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