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Posted 2 months ago

Video Monitoring Operator - DND

@ Commissionaires Victoria, The Islands And Yukon

Victoria, British Columbia

$24.66–$26.30/hrFull-time
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Overview

Commissionaires Victoria, The Islands And Yukon is hiring a full-time Video Monitoring Operator at CFB Esquimalt. The role monitors live video feeds for crime prevention and incident response, deters threats over on-site audio, and communicates with law enforcement when needed. The posting states starting wages of $24.66 to $26.30 per hour and rotating day, evening and overnight shifts.

Pay:

$24.66–$26.30 an hour

Responsibilities:

  • Monitor live video feeds and verify analytics alerts
  • Identify suspicious activity and execute response procedures
  • Deliver audio deterrence messages and escalate to law enforcement
  • Document incidents accurately in reporting systems

Requirements summary:

  • Valid BC Security Worker License or willingness to obtain
  • Strong attention to detail across multiple feeds
  • Clear verbal and written communication
  • Calm, decisive judgment in time-sensitive situations

Tools & skills

Benefits mentioned

Health insuranceDentalVisionRetirement plan
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-08-23
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week40 (estimated)
Scheduleday, evening, overnight
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsBC Security Worker License
Perks mentionedRetirement plan, Performance bonus, Paid training, Uniform provided

Summary and details written by AI from the posting; the employer’s posting is the authority.

Commissionaires Victoria, The Islands And Yukon

FieldValue
Open jobs on Jobsy52
Job description

Join Commissionaires!

Join Commissionaires Victoria, the Islands and Yukon, Canada’s premier not-for-profit security provider. Over 90% of our revenue is reinvested into our team members, supporting competitive wages, benefits, and meaningful careers in public safety.

With 22,000+ employees nationwide and more than 800 serving Vancouver Island and Yukon, we deliver customized security solutions to public and private sector clients, including uniformed guard services, mobile response, by-law enforcement, and identification services.

Position Summary
We are seeking a proactive and observant Live Video Monitoring Operator to support real-time video intelligence operations focused on crime prevention, threat deterrence, and incident response.

This role blends technology-enabled monitoring, analytical thinking, and rapid decision-making in a control-room environment. You will identify emerging risks, intervene using on-site audio deterrence when appropriate, and coordinate response actions, including communication with law enforcement when required.

Ideal for someone who stays calm under pressure, thinks critically, and takes decisive action in fast-paced situations.

Location: CFB Esquimalt

Shifts: Various days, evenings, and overnight shifts

Schedule: Various Shifts

Reports to: Site Supervisor

Starting Wage: $24.66/hr - $26.30/hr

Key Responsibilities:

  • Monitor live video feeds using surveillance platforms, analytics, and AI-assisted detection tools

  • Identify suspicious activity and execute established prevention and response procedures

  • Deliver verbal deterrence messaging through on-site audio systems when appropriate

  • Assess evolving situations and determine appropriate escalation steps

  • Communicate directly with law enforcement and emergency services when required

  • Maintain situational awareness across multiple sites and camera views simultaneously

  • Document incidents, observations, and actions accurately in reporting systems

  • Verify alerts generated by detection and analytics software

  • Remain professional and composed during live or high-pressure incidents

  • Follow all data security, confidentiality, and operational integrity standards
  • Report system issues or process gaps impacting monitoring effectiveness


Required Skills & Qualifications:

  • Valid BC Security Worker License (Security Guard/Security Alarm Monitor), or willingness to obtain

  • Strong attention to detail and ability to monitor multiple feeds simultaneously

  • Sound decision-making skills and ability to apply procedures consistently

  • Clear, confident verbal communication skills

  • Ability to remain calm and effective during time-sensitive situations

  • Comfortable working with technology-driven monitoring systems

  • Strong written communication for accurate incident reporting

  • Ability to follow structured procedures while adapting to dynamic environments

  • Professionalism, discretion, and reliability

  • Ability to work independently and collaboratively within a team

BENEFITS AND PERKS:

  • Free and paid training programs
  • Opportunities for advancement
  • Exclusive partnership rates with BMO, Bell, and Hero Travel program
  • Recognition and reward programs
  • Extended health, dental, and vision coverage
  • Free uniform and dry-cleaning reimbursement
  • Safety boot reimbursement and PPE provided (as applicable)
  • RRSP contributions
  • Referral bonuses
  • And more!

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