VIP Host, Ontario

@ Crown DK CAN Ltd.

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Remote in Canada

RemoteFull-time3+ years experience

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SIGNALS

Overview

Crown DK CAN Ltd. is hiring a full-time VIP Host in Ontario to build and manage relationships with its most engaged players. The role covers local events, regular communications, promotions and player feedback, and requires at least 3 years of sales, account management or customer-facing experience, plus willingness to travel and work nights and weekends.

Responsibilities:

Build and maintain relationships with engaged players
Run local events and regular player communications
Share new game offerings, promotions and platforms
Compile player feedback to improve the platform
Follow VIP and responsible gaming policies

Requirements summary:

Bachelor's degree in a related field or relevant experience
At least 3 years in a sales, account management or customer-facing role
Comfortable in a fast-paced, collaborative environment
Analytical mindset for quick data-based decisions
Willing to travel and work nights and weekends
Able to obtain and maintain state gaming licenses

Source and dates

Employer career site / ATS feed · workday

Employer posting date: 2026-11-05
First seen by our source: 2026-11-06
Source record updated: 2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

Seniority	Mid level
Department	Customer service
Experience	3+ years
Hours per week	40 (estimated)
Schedule	weekends, overnight
Travel	ground: moderate
Work setting	Client sites
Position	Sitting and standing
Physical demands	physical low · computer moderate
Education	Bachelor’s degree (preferred)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Crown DK CAN Ltd.

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Field	Value
Open jobs on Jobsy	5

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

Forge and cultivate relationships with our most engaged players as a VIP Host. You'll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players. To foster long-term customer loyalty, you'll play a key role in helping us deliver a world-class experience that drives high levels of brand advocacy.

What You'll Do

Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
Compile player feedback to support improvements to the platform and identify opportunities.
Execute against all VIP policies and guidelines, including responsible gaming policies.

What You'll Bring

Bachelor's degree in a related field or relevant experience.
At least 3 years of experience in a Sales, Account Management, or customer-facing role.
Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
Analytical mindset to make quick and confident decisions on data and trends.
Willingness to travel and work nights and weekends.
Must be able to obtain and maintain required State Gaming Licenses.

#LI-SG2

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.