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Posted 2 months ago

Volunteer Opportunity - Snow Host

@ RMSI-JTAC

Jasper, Alberta

Temporary
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SIGNALS

Overview

Marmot Basin is seeking a volunteer Snow Host for the upcoming season, committing to 20 workdays in exchange for a staff season pass with benefits. The role greets guests, gives information about mountain operations, and keeps walking traffic flowing in the mezzanine area outdoors and near the ticket windows, rental shop and ski school desk. No pay is offered; the volunteer is on a permanent probation period for the commitment.

Responsibilities:

  • Welcome guests and provide information on mountain operations and events
  • Keep walking traffic flowing smoothly in the mezzanine area
  • Anticipate and resolve guest needs
  • Identify and report safety concerns for staff and guests
  • Follow company policies, including the Employee Handbook

Requirements summary:

  • Customer service experience in the industry
  • Excellent interpersonal and communication skills
  • Ability to work outside in severe weather
  • Ski industry experience or public-facing training is an asset

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-09-09
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
SeasonalYes
Travelair: none · ground: none
Work settingOutdoors
PositionSitting and standing
Physical demandsphysical low · computer none
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

RMSI-JTAC

FieldValue
Open jobs on Jobsy48
Job description


Marmot Basin is seeking an enthusiastic volunteer to join our team for the upcoming season as a Snow Host. This is a volunteer position with a commitment of 20 workdays, in exchange for a staff season pass with benefits. Volunteers will be on a permanent probation period for the duration of their work commitment.

Core Competencies:

Experience in the customer service industry

Excellent interpersonal and communication skills

Capable of working outside, including in severe weather conditions

Ski industry experience or any training in dealing with the general public

Role Summary:

Snow Hosts are part of the Guest Services team and serve as the first point of contact for guests. You will primarily assist in the mezzanine area outside the ticket windows and near the Rental Shop, Snow School Desk, and Group Sales. Your role is to provide information, guidance, and assistance to ensure a positive guest experience.

Key Duties:

Welcome guests and provide information about mountain operations, facilities, schedules, events, and conditions

Ensure a smooth and orderly flow of walking traffic in the mezzanine area

Anticipate and resolve guest needs

Identify and report safety concerns for staff and guests

Adhere to company policies, including the Employee Handbook, Harassment Policy, and Privacy Policy

Details:

Commitment: 20 volunteer workdays

Compensation: Staff season pass with benefits

Employment Type: Seasonal Volunteer



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