Posted 4 days ago
Wholesale Operations Coordinator
@ The Aldo Group Inc / Le Groupe Aldo Inc.
Montréal, Quebec
Overview
The ALDO Group is hiring an Operations Coordinator in its Demand Management team to execute wholesale customer orders for Aldo / APS Brands accurately and on time. The role involves processing orders in SAP, maintaining the order book with Excel and BI reports, and managing delays and customer claims. Candidates must be fluent in French and English.
Responsibilities:
- Traiter et gérer les commandes grossistes dans SAP
- Maintenir le carnet de commandes à l'aide de SAP, d'outils BI et d'Excel
- Coordonner avec la distribution, la logistique et la gestion de comptes
- Gérer les demandes clients, les retards et les réclamations
Requirements summary:
- Maîtrise d'Excel : tableaux croisés dynamiques, RECHERCHEV/RECHERCHEX
- Bilinguisme français et anglais
- Forte attention aux détails et sens de l'organisation
- Expérience en service à la clientèle en gros ou chaîne d'approvisionnement (un atout)
- Expérience SAP ou ERP (un atout)
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Flexible hours, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The Aldo Group Inc / Le Groupe Aldo Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A journey to create a world of love, confidence, and belonging.
Full company description
Founded in 1972, the ALDO Group is one of the world’s leading fashion retailers. We specialize in the design and production of quality, stylish and accessible footwear and accessories. From our global head office based in Montreal, we operate a network of over 1,500 stores worldwide under our three signature banners: ALDO & Call It Spring. Guided by a strong set of values and aiming to influence society in both fashion and social responsibility, our purpose is to create a world of love, confidence, and belonging. We are advocates for diversity and inclusion, and for the environment. In 2018, we were the first fashion footwear and accessories company in the world to be certified climate neutral and we carry forward our sustainability journey.
- LinkedIn followers
- 125,685
- People associated on LinkedIn
- 6,122
- Reported office locations
- 905 Rue Hodge, Montreal, Quebec H4N 2B6, CA
- Schochenmühlestrasse 6, Baar, Zug 6340, CH
- Nan Ge West Road 1, Daojiao Town, 8th Floor, Guo Li Technology Building, Dongguan City, Guangdong Province 523071, CN
- Business categories
- Consumer Goods
- Lifestyle
- Retail
- Other recorded names
- The Aldo Group Inc / Le Groupe Aldo Inc.
- ALDO Group
- Specialties
- Footwear Design
- Footwear Production
- Handbags Design
- Handbags Production
- Accessories Design
- and Accessories Production
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1972, the ALDO Group is one of the world’s leading fashion retailers. We specialize in the design and production of quality, stylish and accessible footwear and accessories. From our global head office based in Montreal, we operate a network of over 1,500 stores worldwide under our three signature banners: ALDO & Call It Spring. Guided by a strong set of values and aiming to influence society in both…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Montreal, Quebec |
| Organization type | Privately Held |
| Year founded | 1972 |
| Specialties | Footwear DesignFootwear ProductionHandbags DesignHandbags ProductionAccessories Designand Accessories Production |
| Open jobs on Jobsy | 97 |
| View page |
About the ALDO Group
Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com.
Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.
Overview
The Operations Coordinator is a key member of the Demand Management team, supporting the accurate and timely execution of wholesale customer orders for Aldo / APS Brands. This role is essential to ensuring on‑time delivery and order accuracy, while providing visibility of issues and delays to our internal teams.
We’re looking for a detail‑oriented, organized, and curious professional who enjoys working with data, thrives in a fast‑paced environment, and is passionate about delivering great service.
Responsibilities
- Process and manage wholesale outbound orders in SAP from entry to fulfillment
- Maintain an accurate order book and provide visibility using SAP, BI tools, and Excel reports
- Build and analyze Excel files using Pivot Tables, VLOOKUP/XLOOKUP, and data reconciliation
- Manage customer‑specific delivery SOPs and compliance requirements
- Monitor demand to support accurate production planning
- Partner with Distribution, Logistics, and Account Management teams to minimize delays and ensure order accuracy
- Deliver best‑in‑class customer service by managing inquiries, issues, delays, and claims
- Identify sales opportunities through product and operational support
- Support team members with cross‑training, documentation, and additional tasks as needed
Requirements
- Positive, proactive attitude with strong curiosity and adaptability
- Fluent in French and English; role involves international communication where English is the primary business language
- Excellent organizational skills and strong attention to detail
- Strong proficiency in Microsoft Excel, including working with large datasets, formulas, pivot tables, lookups, and reporting
- High confidence using Microsoft Office (Excel, Outlook, Word, PowerPoint)
- Strong written and verbal communication skills with a customer‑focused mindset
- Willingness to support the team beyond core responsibilities
- Customer service experience in wholesale or supply chain (preferred)
- SAP or ERP experience (preferred)
Building a culture of belonging
We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.
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