Worker - Security

Schedule: Rotating 12-hour shifts across days and nights, including weekends and statutory holidays.

Position Type: Full-Time Permanent

Salary Range: Unlicensed Hourly $ 25.782 - $ 34.630. Licensed Security Guard (Ontario) Hourly $ 28.197 - $37.874

Closing Date: Open Until Filled

Location: Sioux Lookout, Ontario

Accountability:
Worker - Security is directly accountable to the designated Supervisor - Client Services.

Job Summary:
Under the direction of the Supervisor, the Security Worker will protect and provide security for the hostel facility and parking lot, as well as other SLFNHA properties.

Qualifications:
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• The ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
• Written and oral communication skills acceptable to the employer that meet the requirements of the role of Worker - Security.
• Completion of security training / Provincial security licensing/police sciences would be a definite asset
• Experience in security would be preferred, but complete training and support will be provided
• Knowledge of Non-Violent Crisis Intervention would be an asset, but training will be provided
• Experience in frontline Customer Service working in a fast-paced environment
• Good attention to detail and organizational skills
• Able to solve problems, use good judgment, make sound decisions and remain calm in pressurized situations.
• Good oral and written communication skills; the ability to complete incident reports and deescalate challenging and sensitive situations.
• Good computer and data entry skills
• Ability to work independently and work well within a team
• The ability to perform the requirements of the position on a regular basis

Roles and Responsibilities:
• Provide security for assigned building/property, ensuring a safe environment for all clients and staff of SLFNHA, and respond to emergency alarms, ongoing incidents and other situations as follows the security department's operating procedures.
• Conduct hourly checks of the Hostel building, the parking lot, all hostel wings, electrical rooms, stairwells and fencing around propane tanks and other SLFNHA properties, report issues, concerns, including required maintenance such as faulty lighting, slippery floors, etc.
• Ensure fire exits are clear, security access doors are working, and corridors are clear
• Ensure all incident reports are documented, ensure that all relevant parties are informed, and the Serious Occurrence Incident Report (SOIR) system is updated.
• Use CCTV surveillance equipment and ensure the CCTV security system is in working order at all times.
• Provide client services to elders and others, such as assisting with bags when entering and leaving the hostel, providing directions and hostel information, assisting clients who require assistance to medical appointments, and helping them in and out of vehicles.
• Provide and approach all clients respectfully with a calm demeanour, ensuring communication is professional at all times, including in situations that are sensitive and challenging.
• Work professionally with other agencies in Sioux Lookout, such as OPP, Tikinagan, Nodin, Meno YA Win Health Centre, etc.
• Provide shovelling and sanding when required, ensuring exits are clear at all times.
• Participate in training and orientation of new staff
• Conducting wellness and safety checks
• Take the lead and give direction in the evacuation process
• Assist when required and perform any other duties assigned

Working Conditions:
• Ability to work long hours with extended periods on foot.
• Considerable Bending, lifting, standing walking (up to 50lbs)
• Position involves differing shifts, including weekends and public holidays
• Position involves 12-hour shifts, days and nights
• Involves working outdoors in various weather conditions

Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

We offer competitive and comprehensive employment benefits to Full-Time employees:

• Pension plan
• Fitness reimbursement program
• Comprehensive insurance coverage
• Professional development opportunities
• Relocation assistance