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Posted 2 months ago

Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684

@ Sunnybrook Health Sciences Centre

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Toronto, Ontario

Full-timeTemporary2+ years experience

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SIGNALS

Overview

Sunnybrook Health Sciences Centre is hiring a temporary full-time Workforce Optimization Coordinator to deliver UKG Pro WFM training and support for scheduling and timekeeping. The work covers developing training plans, delivering sessions across formats, maintaining documentation, and supporting departmental projects. The posting states a temporary full-time term and a 2026-18684 requisition, with no pay or schedule details given.

Responsibilities:

Develop UKG Pro WFM training plans and strategies
Deliver training through seminars, virtual sessions, roadshows and kiosks
Provide ongoing user support for system and scheduling queries
Maintain and update training documentation for software releases
Preserve data integrity of the scheduling and timekeeping system

Requirements summary:

One year of software training or education experience required
Minimum two years of healthcare experience required
College diploma in a health-related field or equivalent required
UKG Pro WFM experience strongly preferred
Proficiency in Microsoft Office 365, Zoom and LMS platforms

Tools & skills

UKG Pro WFM Kronos Workforce ESP Microsoft Office 365 Zoom Learning Management System

Source and dates

Source type not verified · talcura

Employer posting date: 2026-09-16
First seen by our source: 2026-10-11
Source record updated: 2026-10-18

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

Seniority	Mid level
Department	IT
Experience	2+ years
Hours per week	40 (estimated)
Travel	air: none · ground: none
Work setting	Office, Hospital or clinic
Position	Sitting and standing
Physical demands	physical low · computer high
Languages	English
Education	College diploma (required)
Fields of study	Health-related field

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Sunnybrook Health Sciences Centre

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Field	Value
Open jobs on Jobsy	457

Job description

Summary of Duties
- - Supports with the development of UKG Pro WFM training plans and strategies.
  - Facilitates the dissemination of this content via multiple different pathways, including: live seminars, virtual presentations, drop-ins, roadshows, and on-site kiosks or stations.
  - Provides users with ongoing assistance to address any system queries and/or scheduling procedures.
  - Effectively delivers information to employees at every level of the organization with respect and clarity.
  - Maintains and updates all training documentation to reflect the most recent software releases or upgrades.
  - Reinforces scheduling best practices with confidence and consistency, especially in high-pressure situations.
  - Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
  - Works in a team environment and collaborates with multiple stakeholders to ensure alignment between software training and operational goals.
  - Contributes to departmental projects as required, assisting with preparation, implementation, and stabilization.
  Qualifications/Skills
- Experience with transitioning from one software system to another considered an asset.
- Experience working with Kronos Workforce ESP considered an asset.
- Experience with HR processes, workforce planning, and/or clinical operations considered an asset.
- Experience working with UKG Pro WFM is strongly preferred.
- Proficient with Microsoft Office 365, Zoom, and Learning Management Systems (LMS).
- Ability to think independently and demonstrate good problem-solving skills.
- Excellent organizational skills; must be able to handle multiple priorities simultaneously in a fast-paced environment.
- Excellent verbal and written communication skills.
- One year of experience in software training or education is required.
- Minimum two years’ experience working in healthcare; additional experience in scheduling strongly preferred.
- College Diploma in a health-related field or equivalent required.

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Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684

Overview

Responsibilities:

Requirements summary:

Tools & skills

Job details

Sunnybrook Health Sciences Centre

Journal

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