Account Executive

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Do you want to be part of a growing organization, on a team that’s interested in your development?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location - Remote, Richmond, BC

Shift - Monday - Friday 9 am to 5 pm EST

Job Description

The role of Account Executive holds a critical position in the acquisition of new customs brokerage business, ensuring an unparalleled level of service delivery to existing accounts.

Prospecting Excellence:

• Utilize strategic cold calling techniques to identify and cultivate new sales opportunities.
• Collaborate closely with the Inside Sales Department, fostering robust relationships that translate into promising business prospects.

Client Engagement:

• Conduct insightful meetings with prospects to assess their requirements and compatibility with Willson's offerings.
• Target potential business customers within the assigned territory, demonstrating a deep understanding of client needs.

Negotiation Prowess:

• Exhibit advanced negotiation skills to secure outcomes that foster mutually beneficial partnerships between Willson and customers.
• Develop innovative solutions for strategic service issues to secure new business.

Proposal Development:

• Prepare and present compelling proposals to potential clients, effectively showcasing Willson's unique value proposition and tailored solutions.

Client Servicing:

• Execute the service plan for existing customers, ensuring the highest levels of client satisfaction and retention.
• Provide feedback from client interactions to contribute to product/service enhancements.
• Demonstrate effective crisis management skills, resolving client issues promptly and maintaining positive relationships during challenging situations.

Continuous Professional Development:

• Stay abreast of industry best practices, emerging technologies, and changes in customs regulations.
• Participate in training sessions and workshops to continually enhance sales and negotiation skills.

Customer Relationship Management (CRM):

• Utilize CRM tools to maintain accurate records of interactions, track leads, and manage customer relationships.
• Leverage CRM data for strategic planning and targeted outreach.

Networking and Industry Involvement:

• Attend industry events, conferences, and trade shows to expand professional networks and identify potential business opportunities.

Emerging Technology Integration:

• Stay informed about emerging technologies in the customs brokerage industry and explore their potential applications to enhance service offerings.

Territory Management:

• Regularly travel (car) to client sites within the assigned territory, representing Willson with professionalism and enthusiasm.

Flexibility:

• Demonstrate adaptability and versatility in a dynamic work environment, performing all other duties as assigned.

Knowledge & Educational Requirements

Educational Background:

• A College or University Degree is mandatory.

Experience:

• Possess two to five years of business-to-business sales experience, with a preference for selling solutions and/or services.

Technical Proficiency:

• Demonstrate a working knowledge of the MS Office Suite.

Communication Skills:

• Strong verbal and written communication skills are essential.

Independence:

• Exhibit the ability to work independently on the road or from a home office, as well as collaboratively within a team.

Sales Skills:

• Strong prospecting, negotiating, and closing skills are crucial.

Problem-Solving:

• Showcase problem-solving abilities, accuracy, attention to detail, and analytical skills.

Why You'll Love it at Willson

• Work-from-home environment, with a home internet reimbursement
• 3 weeks paid vacation for all new hires
• Company-matching RRSP program
• We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
• Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
• #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

Salary Range: $85,000-$112,000. Please note that the starting salary will be determined based on relevant sales experience, industry knowledge, business development results, and customs brokerage experience.

Accommodations
Willson International is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available upon request throughout the recruitment and selection process. If contacted regarding a job opportunity, please advise the People & Culture team of any accommodations required and we will work with you to meet your needs in accordance with applicable legislation.