Posted 1 hour ago
Account Manager
@ Staples Canada
St. Catharines, Ontario
Overview
Staples Canada is hiring a full-time Account Manager to deliver sales and profitability targets across large and enterprise accounts in an assigned territory. The role involves field work at customer sites, managing buyer relationships and CRM activity, and growing Business Essentials and Growth Category sales. The posting lists associate discount, health and dental benefits, RRSP/DPSP, performance bonuses and learning programs.
Responsibilities:
- Manage day-to-day relationships with key buyers at assigned accounts
- Conduct in-person customer visits to meet field KPIs
- Grow sales in Business Essentials and Growth Categories
- Manage sales funnel and customer activity in the CRM
- Coordinate account servicing with Customer Service
Requirements summary:
- 3+ years of sales experience penetrating or maintaining accounts
- Business-related diploma or degree preferred
- Office product industry experience helpful
- Strong Microsoft Office and CRM skills (Salesforce, SAVO)
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-11-13
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
| Fields of study | Business |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Staples Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.
- LinkedIn followers
- 77,889
- People associated on LinkedIn
- 4,333
- Reported office locations
- 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
- Other recorded names
- Staples Canada
- Staples
- Specialties
- Ink & Toner
- Paper
- Office Supplies
- School Supplies
- Cleaning & Facilities
- Technology & Electronics
- Mailing
- Shipping & Packing
- Small Business
- Arts & Crafts
- Tech Services
- and Tech Services
- Profile identifies a recruitment agency
- No
At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Richmond Hill, Ontario |
| Organization type | Privately Held |
| Specialties | Ink & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts |
| Open jobs on Jobsy | 672 |
| View page |
Some of what you will do:
The Account Manager is responsible for delivering on sales and profitability quota targets, exceeding organizational KPI’s, as well as retaining and penetrating business essentials and growth category sales in existing locations of assigned (primarily large and enterprises sized) accounts within a defined geographic territory. The AM serves as the primary contact for buyers and works together with Growth Category Specialists (such as Facilities, IT, Furniture, Print, Promo), Customer Service and other company resources to manage and grow the day-to-day customer relationship. Account Manager also develops business by driving increased compliance and sales across their entire portfolio.
Specifically, You Will:
Manages day-to-day relationship with customers by developing relationships with key contacts/buyers.
Active in field work, exceeding all customer facing (in-person) Key Performance Indicators (KPI’s).
Identifies and builds relationships with customers, to penetrate deeper into Staples Professional key categories of Business Essentials and Growth Categories.
Identifies and develops strategy for short-term and long-term sales retention and penetration opportunities, by managing all funnel activity as well as all customer facing activity in the CRM.
Executes all prescriptive selling opportunities as provided including generated sales plays, customer facing activity, sales meetings and customer marketing opportunities.
Coordinates account servicing and fulfillment with support from Customer Service.
Introduce, promotes and educates customers on Staples Professional’s growth categories.
Increase market share within portfolio of accounts through penetration of Growth Categories and reactivating assigned inactive & dormant accounts.
Some of what you need:
3+ years of sales experience penetrating or maintaining accounts
Post-secondary education in business related discipline – Diploma or Degree preferred.
Previous office product industry experience is helpful.
Strong knowledge and understanding of telesales and the sales planning process.
Strong computer literacy with Microsoft Office Suite especially Outlook, Excel, and PowerPoint.
Experience with Salesforce.com and SAVO.
Ability to navigate systems including CRM (SFDC), Staples proprietary systems (Alpha), and proficient in use of Microsoft suite of products.
Experience working with a CRM tool such as SFDC, preferred.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
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