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Posted 7 months ago

Account Manager, Accountant

@ Kick

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Toronto, Ontario

On-siteFull-time3+ years experience
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SIGNALS

Overview

Kick, an applied AI bookkeeping company, is hiring an Account Manager to own the post-sale relationship with accounting firms, driving activation, expansion and retention. The role is full-time, in person four days a week at its downtown Toronto office, with an OTE of CAD $180,000 to $230,000 and 3 to 5+ years of SaaS customer success experience sought.

Responsibilities:

  • Own post-sale journey for accounting firms
  • Drive activation, expansion and renewal
  • Design repeatable lifecycle processes
  • Track activation and net revenue retention metrics
  • Give structured feedback to product and AI teams

Requirements summary:

  • 3 to 5+ years managing SaaS customer relationships
  • Startup experience in fast-paced environments
  • Experience supporting technical audiences
  • Strong written and verbal communication skills
  • Accounting or finance background is a bonus

Benefits mentioned

Health insuranceDentalVisionPaid time off
Source and dates

Employer career site / ATS feed · rippling

Employer posting date
2026-04-14
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Stock or equity

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

About Kick

Kick is an applied AI company building the first self-driving bookkeeping experience. We've raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff–so they can focus on what matters most.

We're a team of entrepreneurs, engineers and domain experts using craft, agency and candor looking to build the future of accounting and grow the ownership economy We're building out the founding go-to-market team for our accountant channel and are seeking an Account Manager to help own the post-sale relationship with accounting firms and drive activation, expansion, retention and advocacy across our growing customer base.

You will

  • Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal
  • Become a product expert and help accountants use Kick effectively, guiding them through trial, activation and expansion phases
  • Design repeatable processes across the entire accountant lifecycle: education, adoption, growth and advocacy
  • Work with the CEO and Head of Growth to define and build a repeatable customer growth playbook
  • Track and optimize key metrics like activation rates, net revenue retention and expansion velocity
  • Act as the voice of the accountant and provide clear, structured feedback to the Product, Engineering and AI teams

We're looking for someone who

  • Proven 3-5+ years track record of managing customer relationships and driving post-sale outcomes in SaaS
  • Startup experience; you take ownership and do your best work in a fast-paced and adaptive environment
  • Experience working with and supporting a technical audience; bonus if you have previous experience working with accountants or finance
  • Extraordinary written and verbal communication and presentation skills

Bonus if

  • Background in accounting, bookkeeping, or financial services
  • Advanced technical qualifications or experience (e.g. CPA, EA, Tax LLM)
  • Empathy for entrepreneurs through experience as a founder or being self-employed

Location

  • In person, 4 days per week, at our dedicated downtown Toronto office.

What we offer

  • The OTE range for this role is CAD $180,000 - CAD $230,000
  • Employee-friendly equity (early exercise, extended exercise)
  • Comprehensive health, dental, vision
  • Dedicated office space in downtown Toronto
  • Best-in-class equipment
  • 20 days/year of paid vacation

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