Posted 12 days ago
Account Manager, Business Flex
@ NATIONAL BANK OF CANADA
Châteauguay, Quebec
Overview
National Bank of Canada is hiring an Account Manager for its Business Flex team, serving small and medium-sized business customers remotely by phone. The work covers credit file analysis, financing scenarios, negotiating agreement terms and following up on specialist recommendations. The position is full-time at 37.5 hours per week, on rotation 8am to 6pm Monday to Friday, with hybrid work and required presence at the Châteauguay, Saint-Constant and Salaberry-de-Valleyfield area branch.
Responsibilities:
- Advise customers according to their needs
- Analyze credit files and develop financing scenarios
- Negotiate terms and conditions of agreements
- Follow up on recommendations from bank specialists
- Grow the customer portfolio of SME clients
Requirements summary:
- Bachelor's degree or university certificate, 3 to 7 years in business development
- Experience in individual or corporate financing
- Negotiation skills
- Customer contact centre experience
- Knowledge of commercial products
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French, English |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Flexible hours, Retirement plan, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
NATIONAL BANK OF CANADA
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large. We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies. Together we can achieve great things and create a positive impact. Want to learn more about us? For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
- LinkedIn followers
- 293,456
- People associated on LinkedIn
- 18,893
- Reported office locations
- 800 Rue Saint-Jacques, Montreal, Quebec H3C 1A3, CA
- Business categories
- Wealth Management
- Finance
- Digital Marketing
- Banking
- Fraud Detection
- Personal Finance
- Insurance
- FinTech
- Financial Services
- Customer Service
- Other recorded names
- National Bank of Canada
- NATIONAL
- Specialties
- Bancaire
- Investissement
- Courtage
- Assurance
- Technologie de l'information
- Données
- Conformité
- Entreprise
- Hypothèque
- Service client
- Trésorerie
- Gestion privée
- Retraite
- Banking
- Finance
- Trading
- Mastercard
- Investment
- Insurance
- Trust
- Information technology
- Client data
- Compliance
- Commercial banking
- Mortgage
- Retirement
- Private banking
- Customer service
- and Treasury
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large. We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Montreal, Quebec |
| Organization type | Public Company |
| Specialties | BancaireInvestissementCourtageAssuranceTechnologie de l'informationDonnéesConformitéEntrepriseHypothèqueService client |
| Open jobs on Jobsy | 499 |
| View page |
A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the referrals received from our partners. You're responsible for growing your customer portfolio, while effectively serving SME customers seeking remote advice. With your passion for business development and your experience in customer service, you build trust over the phone and develop our small to medium-sized business clientele. You'll quickly become a privileged guide in all their financial projects.
Your Job
- Provide advice in line with customer needs
- Analyze credit files, develop financing scenarios and propose appropriate solutions
- Negotiate the terms and conditions of agreements with customers
- Implement and follow up on recommendations made by the various specialists of the Bank and its subsidiaries, promoting profitable business development
- Take charge of your personal development, both in terms of the evolution of your skills and your knowledge of the economic aspects surrounding SMEs
Your Team
Reporting to the Director, Sales and Services Business Flex, you will work daily with a team of 135 experts. The position is full-time, 37.5 hours per week. The incumbent must be available to work on rotation, from 8am to 6pm, Monday to Friday. The schedule may vary according to operational needs. You will have the opportunity to work in hybrid mode and will be required to be present in our branch in Châteauguay, Saint-Constant, Salaberry-de-Valleyfield surrounding environments.
Our team values everyone's passions and bold ideas. Whether it's helping our customers achieve their goals or your colleagues realize what they love in life, we're united. We know we can count on our colleagues to share knowledge and help each other.
Basic requirements
- Bachelor's degree, university certificate or master's degree, depending on your academic background, with a minimum of three to seven years' experience in business development
- Experience in individual or corporate financing
- Negotiation skills
- Customer contact center experience
- Knowledge of commercial products
- Excellent teamwork and customer service skills
Languages: French, English
Reason to require this language: you will need to serve clients who speak a language other than French regularly.
Required skills: Accountability, Client-focused, Communication, Diversity & Inclusion, Driving Results, Emotional Intelligence, Empathy, Humility, Initiative, Learning Agility, Resiliency, Teamwork
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Journal
Only you can see this. Kept on this device, and in your account when you sign in.