Account Manager - Graphics

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. Partnering with trusted global manufacturers, we source, stock, market and distribute a diverse range of quality products.

We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites. Spicers Canada is part of Central National Gottesman Inc. (CNG), a global seller and distributor of paper, pulp, packaging materials, metals and wood products.

We are currently looking for a Full-Time Account Manager - Graphicslocated in Calgary, Alberta, reporting to the Senior Director, Technology Solutions, Graphic Systems and Solutions.

Your Challenge

Under the supervision of the Senior Director, Technology Solutions, Graphic Systems and Solutions, the duties and responsibilities of the Account Manager, Graphics include, but are not limited to, the following:

• Drive profitable growth by achieving or exceeding equipment sales and gross profit dollar targets while increasing market share and expanding the customer base.
• Develop and execute a territory sales plan, generating opportunities through prospecting, cold calling, referrals, networking, and existing accounts.
• Promote and sell aqueous, latex, solvent, resin, UV and dye sublimation equipment, along with cutting, laminating, and other finishing solutions.
• Assess customer applications, production workflows, and business objectives to recommend appropriate equipment configurations.
• Coordinate demonstrations, samples, and presentations that communicate equipment capabilities, productivity benefits, and return on investment.
• Prepare accurate proposals, negotiate within established pricing and margin guidelines, and close sales.
• Develop long-term customer relationships and proactively share new products, promotions, and relevant technology developments.
• Respond promptly and professionally to customer inquiries, coordinating with internal teams to resolve concerns.
• Support a smooth transition from the start of an equipment sale through delivery, installation, and training, with post-installation follow-up to confirm satisfaction.
• Conduct market research, monitor competitive activity, and recommend improvements to sales strategies, product offerings, and service.
• Maintain accurate CRM records and a qualified pipeline, contributing to sales forecasts, territory reviews, and sales meetings.
• Participate in ongoing education, supplier training, and industry events to maintain technical knowledge and commercial expertise.
• Demonstrate strong B2B sales, communication, negotiation, and organizational skills, with relevant industry knowledge and willingness to travel throughout the territory.
• Other duties as assigned

Your Qualifications:

• Minimum 3 - 5 years of sales experience

• Post-secondary degree or diploma or the equivalent combination of education and experience an asset

• Industry knowledge considered an asset
• Strong oral, written and presentation skills
• Ability to identify and maintain knowledge of key contacts within the region and establish multi-level relationships
• Proficient in using MS Office
• Strong organization skills
• Excellent customer service skills
• Ability to develop key clients, agency and industry relationships at all levels;
• Creative “out-of-the-box” thinking
• Strong organization and time-management skills
• Punctual, dependable, and reliable
• Excellent teamwork and ability to work independently
• Self-directed and self-motivated; and
• Ability to manage multiple projects and priorities

Working Conditions:

• Ability to travel;
• Must possess a valid driver's license and have access to a vehicle;
• Able to work on a computer for numerous hours which may result in strain on wrists, eyes, back, etc.;
• Ability to work in a busy, open area office;
• May have to spend long hours in concentration which requires attention to detail and high levels of accuracy;
• This position faces a number of deadlines which may cause stress; and
• Work may require occasional weekend and/or evening work.

Spicers Canada ULC is an equal opportunity employer and welcomes all interested parties. Spicers Canada is able to offer accommodations to potential candidates and new employees during the recruitment and selection process and encourages individuals who may require accommodations to contact Human Resources.