Account Manager, IT Services Staffing

Salary: $70-80K base salary plus uncapped commissions
Location: Greater Toronto Area (1-2 days per week onsite)
Language: English required, written and spoken
Background Check Requirement: References and Criminal Record Check required

About the Opportunity

This is an exciting opportunity for a relationship-driven sales and business development professional, with recent experience working within the IT staffing industry, who is excited to further develop their career within our IT Services (Private & Broader Public Sector) staffing division. Within this team, you’ll play a hands-on role in expanding established staffing practices, partnering closely with clients to deliver thoughtful, people-first staffing solutions.

In this role, you’ll work alongside a collaborative team that values integrity, curiosity, and long-term partnerships. Your ability to understand both client needs and candidate goals will directly shape successful placements and lasting relationships, making a meaningful impact for individuals and organizations alike.

What’s In It for You

You’ll join a people-first organization that believes in flexibility, learning, and career growth. This is a workplace that values mentorship, open collaboration, and celebrating individual contributions.

You can expect competitive compensation and benefits, flexibility, and clear career pathing opportunities supported by ongoing coaching and access to experienced leaders who want to see you succeed.

Your Responsibilities
Your main responsibilities will include but may not be limited to the following:

• Actively engaging with existing and prospective clients and responsible for expanding our presence in the IT marketplace
• Expanding existing relationships to generate new business and grow sales
• Preparing and delivering presentations on staffing services
• Operating from a service mindset; listening to client issues and identifying staffing solutions
• Negotiating and closing deals; handling complaints or objections
• Retaining clients by providing superior customer service and staffing support
• Cross selling to identify opportunities for other divisions
• Marketing strong candidate resources based on client needs
• Resolving any issues that arise throughout the placement process
• Conducting after placement service calls and visits with both candidates and clients
• Visiting top clients on a quarterly basis
• Pursuing Vendor Agreements and staying on top of renewal dates as required
• Adhering to our high standard of service and delivery
• Preparing and reporting on sales goals
• Participating in networking events and conferences on behalf of the company

Skills and Qualifications

• 2+ years of sales or business development experience required from within the IT staffing industry OR 2+ years of recruitment experience within the IT staffing industry with a preference to grow into a client-facing sales role
• Must be based in the Greater Toronto Area to meet with clients in-person as needed
• Passion for establishing and fostering new client relationships
• You are a driven professional who is self-motivated to achieve and exceed individual and team goals
• Focused on driving client/candidate success and delivering the ultimate experience
• Exceptional verbal and written communication skills
• Ability to prioritize and execute tasks in a fast-paced environment while meeting tight deadlines
• You are a team player who loves to work collaboratively
• Natural curiosity about people, their backgrounds and experience
• Technical aptitude in the use of business software
• University Degree or College Diploma preferred

This posting is for an open opportunity.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.