Posted 8 days ago
Account Manager, Mid-Market (Canada)
@ Rippling
Toronto, Ontario
Overview
Rippling is hiring a full-time Account Manager for its Mid-Market segment in Canada. The role owns revenue retention and growth for a book of customers, running renewals, cross-sell, and solutions-based sales through remote meetings. The posting states a hybrid-remote arrangement with at least three office days per week for employees within 40 miles of a Rippling office.
Responsibilities:
- Engage customers through lifecycle events and renewals
- Consult clients on HR, IT and finance needs
- Build and manage a pipeline of subscription sales and renewals
- Negotiate and coordinate contract execution
- Partner with product and support teams for customer success
Requirements summary:
- 3+ years of SaaS account management or sales experience
- Track record of meeting and exceeding quota via new product sales
- Ability to run sales discovery and demo meetings
- Proven long-term commercial relationship building
- Highly organized, self-motivated and detail-oriented
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rippling
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Run your business like a mastermind
Full company description
Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places. Rippling has every application you need to run your business—from applicant tracking and payroll to IT and expenses—in one place. But unlike other systems, Rippling sits on top of a unified platform. Data flows dynamically between Rippling’s applications, giving every team a shared source of truth, the power to automate processes, and access to the insights they need. This allows your business to execute better, faster. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. Get help: rippling.com/contact Licensing details: https://app.rippling.com/licensing
- LinkedIn followers
- 394,440
- People associated on LinkedIn
- 7,245
- Reported office locations
- 430 California St, San Francisco, California 94104, US
- Embassy Tech Village, Tulip, Bengaluru, Karnataka 560103, IN
- 150 Greenwich St, New York, NY 10007, US
- 33 Charlotte Street, London, England W1T 1RR, GB
- 1-5 Aston Quay, Dublin, County Dublin D02 PT85, IE
- 135 King St, Sydney, New South Wales 2000, AU
- Business categories
- Health Care
- Employment
- Software
- Web Development
- Bookkeeping and Payroll
- Enterprise Software
- IT Management
- Manufacturing
- Human Resources
- Information Technology
- Hospitality
- Retail Technology
- Productivity Tools
- Restaurants
- InsurTech
- Financial Services
- Other recorded names
- Rippling
- Profile identifies a recruitment agency
- No
- Reported total investment
- 2,437,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places. Rippling has every application you need to run your business—from…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 1,001-5,000 employees |
| Headquarters | San Francisco, California |
| Organization type | Privately Held |
| Year founded | 2016 |
| Open jobs on Jobsy | 3 |
| View page |
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.
About The Role
We’re looking for a self-driven, growth minded account manager with a proven track record of success to join our hybrid-remote Account Management team. As an account manager at Rippling, you are the CEO of your book of business. You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Mid-Market segment own revenue retention and growth of one our fastest growing customer segments. If a sales-driven Account Manager role in an extremely fast-paced environment ignites your excitement, you’re in the right place.
What You Will Do
- Proactively engage customers in your book via key lifecycle events: “go live”, benefits renewal, executive business reviews, contract renewal, etc.
- Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach
- Navigate a sales process by building relationships with multiple stakeholders through remote meetings
- Negotiate and coordinate customer procurement and contract execution
- Build and manage a pipeline of new subscription cross sales, product upgrades, and contract renewals to monthly targets
- Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
- Partner with cross-functional product, support, and customer operations teams to ensure customer success and secure long term commitments
- Take an entrepreneurial approach to the role
- 3+ years of SaaS experience in account management, sales, or quota-carrying customer success
- Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant)
- Competitive and creative drive to win over customers and think outside the box to get a deal done
- Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process
- Proven success building and maintaining long term commercial relationships
- Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
- Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
- High integrity; enthusiastic about building a great company for the long term
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
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