Account & Project Manager

Company Description

Red Bicycle Communications is a boutique marketing and communications agency located in downtown Lloydminster, Alberta. Since 2013, we've helped businesses, non-profits, and community organizations build stronger brands through creative thinking, strategic planning, and effective communication.

Our multidisciplinary team works across branding, digital marketing, public relations, social media, website development, advertising and event management. With clients spanning a wide range of industries, our work is varied, collaborative and rarely predictable.

We're a close-knit team that values creativity, accountability, efficiency and a sense of humour. We take our work seriously, but believe enjoying the people you work with is just as important.

Role Description

We're seeking an experienced, organized and creative-minded Account & Project Manager for a full-time, in-person position at our Lloydminster office.

This role combines client relationship management, project oversight, team leadership and hands-on marketing coordination. You'll oversee multiple client accounts and projects, provide direction and support to our coordinators, and collaborate with our creative team to deliver effective marketing initiatives.

Key responsibilities include:

• Manage client relationships, projects, campaigns and events from initial planning through execution.
• Lead, support and provide constructive feedback to coordinators, ensuring accountability and quality of work.
• Develop project briefs, establish timelines, delegate responsibilities and oversee deliverables.
• Monitor project budgets, team capacity and deadlines to ensure efficient use of resources.
• Collaborate on marketing strategies, branding initiatives, digital advertising and content development.
• Coordinate vendors, production requirements, events and other multi-stage projects.
• Review creative and marketing deliverables for accuracy, quality and alignment with client objectives.
• Identify challenges, develop practical solutions and keep projects moving forward.
• Support positive, long-term client relationships through proactive communication and reliable service.

This position is ideal for someone who enjoys balancing strategic thinking with practical execution, can confidently manage competing priorities and takes ownership of their work.

Qualifications

• Experience: Minimum three years of relevant experience, preferably in marketing, communications, advertising, account management or project management.
• Leadership: Demonstrated ability to supervise, coordinate or lead team members, delegate responsibilities and provide constructive feedback.
• Account Management: Strong client relationship skills, including professional communication, expectation management and problem-solving.
• Project Management: Proven ability to manage multiple projects, timelines, budgets and deliverables in a deadline-driven environment.
• Marketing Knowledge: Understanding of branding, marketing strategy, digital advertising, content development and integrated communications.
• Digital Skills: Familiarity with SEO best practices, online business visibility and digital marketing platforms. Experience with Google Ads, Meta Ads and Google Business Profiles is an asset.
• Communication: Excellent written and verbal communication skills, with the ability to collaborate effectively with clients, colleagues and external partners.
• Organization & Accountability: Exceptional attention to detail, resourcefulness, time management and the ability to work independently.
• Creative Thinking: Ability to contribute ideas, evaluate marketing initiatives and balance creative quality with practical business objectives.
• Event Coordination: Experience planning or coordinating events, campaigns or other complex projects.
• Education: Relevant post-secondary education is an asset, although equivalent professional experience will be considered.

Additional Requirements

• Valid driver's licence and access to a vehicle.
• Availability for occasional evening or weekend work.
• Ability to work in person at our downtown Lloydminster office.

Interested in joining our team?

We're looking for someone who enjoys a fast-paced, collaborative workplace, communicates openly, takes initiative and genuinely cares about delivering excellent work.

Send your résumé and a short introduction explaining why you'd be a great fit to [email protected].

Learn more about the position: https://www.redbicycle.com/accountmanager