Posted 17 days ago
Account Services Representative
@ Long & McQuade Musical Instruments
Toronto, Ontario
Overview
Long & McQuade Musical Instruments is hiring a full-time Account Services Representative at its Bloor Street West store in Toronto. The role handles credit approvals, collection of overdue rentals and receivables, and account maintenance, with reporting to the store and regional managers. The posting requires weekday, weeknight and weekend availability and a musician who plays at least one instrument.
Responsibilities:
- Collect accounts receivable, outstanding rentals and bad debts
- Approve credit for term, balance forward and rental accounts
- Assist customers with account and rental inquiries
- Register accounts through the Personal Property Registry
- Provide status reports to store and regional managers
Requirements summary:
- Plays at least one musical instrument
- Available weekdays, weeknights and weekends
- Excellent interpersonal, communication and negotiation skills
- High level of customer service in-store and by phone
- Basic Microsoft Office knowledge (Excel, Word, Outlook)
- Consumer credit and collections experience an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Finance & accounting |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Long & McQuade Musical Instruments
| Field | Value |
|---|---|
| Open jobs on Jobsy | 47 |
Account Services Representative
Department
All Departments
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
925 Bloor Street W
Toronto (Bloor St.), ON
Job Description
- Collection of accounts receivable, outstanding rentals, and bad debts
- Credit approvals for term and balance forward accounts
- Credit approvals for consumer and commercial account rentals
- Assist customers inquiring about their accounts and rents
- Locate new contact information for credit customers
- Perform sundry account maintenance
- Registration of accounts through Personal Property Registry
- Work with Equifax reports and their reporting criteria
- Work with Small Claims Courts system
- Provide regular status reports to the Store Manager
- Provide monthly status reports to the Account Services Regional Manager
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent interpersonal, communication and negotiation skills
- Ability to provide a high level of customer service, both in-store and over the phone
- Thorough organizational skills
- Ability to take initiative and work independently
- Ability to lift and carry large boxes
- Ability to take ownership of tasks and follow them through to resolution
- Basic knowledge of Microsoft Office (Excel, Word, Outlook)
- Experience with consumer credit and collections an asset
Journal
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