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First seen by our source: 7 hours ago

Adult Protective Support Worker And Case Manager

@ Family Service Thames Valley

Mississauga, Ontario

Full-time
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SIGNALS

Overview

Family Service Thames Valley is hiring a full-time, on-site Adult Protective Support Worker and Case Manager in Mississauga, ON. The role covers intake, assessment, service planning, home and community visits, crisis intervention and coordination of community resources for vulnerable adults.

Responsibilities:

  • Conduct intake and assessments of vulnerable adults
  • Develop individualized service plans and coordinate community resources
  • Provide crisis intervention, de-escalation and safety planning
  • Conduct regular client meetings and home or community visits
  • Maintain documentation and prepare reports

Requirements summary:

  • Post-secondary education in social work, social services, psychology or a related field
  • Case management and assessment experience with at-risk adults
  • Crisis intervention and de-escalation skills
  • Knowledge of adult protection and disability support legislation
  • Valid driver's licence and reliable transportation for community travel

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSocial & community services
Hours per week40 (estimated)
Travelair: none · ground: moderate
Work settingOffice, Client sites, Home
PositionSitting and standing
Physical demandsphysical low · computer moderate
Driver’s licencerequired
EducationBachelor’s degree (preferred)
Fields of studySocial Work, Social Services, Psychology, Human Services

Summary and details written by AI from the posting; the employer’s posting is the authority.

Family Service Thames Valley

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Job description
Company Description Family Service Thames Valley is a longstanding community-based organization that has provided counselling and support services to families, parents, and children for over 80 years. The agency offers programs that address relationship challenges, life transitions, and the needs of individuals living with developmental disabilities. Guided by the mission to empower people to face life challenges, the organization focuses on practical, compassionate support. Its vision to renew hope and transform lives is reflected in client-centered services and collaborative work with community partners.
Role Description This full-time on-site role, based in Mississauga, ON, involves providing adult protective services and case management support to vulnerable adults. The Adult Protective Support Worker and Case Manager will conduct intake and assessments, develop individualized service plans, and coordinate community resources to promote safety, stability, and well-being. The role includes regular client meetings, home or community visits, crisis intervention, advocacy with service providers, and ongoing monitoring of risk and care needs. The individual will maintain accurate documentation, prepare reports, and collaborate with internal teams and external agencies to ensure integrated support. The position also involves participating in team meetings, contributing to program development, and following relevant policies, legislation, and ethical standards.
Qualifications
  • Strong case management, assessment, and service planning abilities, with experience supporting adults who may be at risk or living with vulnerabilities.
  • Skills in crisis intervention, de-escalation, and safety planning, with sound judgment in complex or high-risk situations.
  • Excellent interpersonal, communication, and advocacy skills, including the ability to build trust and collaborate with clients, families, and community partners.
  • Ability to maintain thorough documentation, manage caseloads, and use case management or client information systems effectively.
  • Knowledge of community resources, social service systems, and relevant legislation or standards related to adult protection and disability support.
  • Post-secondary education in Social Work, Social Services, Psychology, or a related human services field; eligibility for professional registration or certification is an asset.
  • Demonstrated cultural humility, trauma-informed practice, and commitment to equity, diversity, and inclusion.
  • Capacity to work on-site in Mississauga, ON, with a valid driver’s license and access to reliable transportation if community travel is required.
  • Previous experience in community mental health, developmental services, or protective services is considered an asset.

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