Advanced Care Paramedic

If there are no Advanced Care Paramedic applicants, we will consider applications from Primary Care Paramedics (PCP). We prioritize candidates based on their qualifications in the following order: Advanced Care Paramedic, Primary Care Paramedic.

If the competition is awarded to a PCP as the next highest classification, they will be temporarily awarded the position for the same number of hours indicated above and recruitment will continue for the higher classification.

Job Summary

Reporting to the Provincial Manager of the Provincial Medical Communications Centre (PMCC), the Clinical Support Paramedic works within the NL Health Services’ PMCC Clinical Hub. This role, in collaboration with the Medical Transport Physician, is responsible for assessing the clinical needs of interfacility emergency and urgent transfers, as well as 911 calls from patients in the community. As the Clinical Hub evolves, so too will the role of the Clinical Support Paramedic, which includes providing clinical advice and triage to both internal and external partners. The position requires the use of professional clinical judgment and active collaboration with clinicians and health care facilities at all levels across Newfoundland and Labrador, in a dynamic, fast paced environment. In addition, the Clinical Support Paramedic contributes to broader initiatives that support the ongoing development and success of both the Clinical Hub and the PMCC program. The Advanced Care Paramedic or Primary Care Paramedic will both work within the scope of their role to fulfill the requirements of this position.

The Clinical Support Paramedic will also work to the scope of their ACP or PCP registration in front line Ground Ambulance and Single Response Units as required by Paramedicine Operations, reporting to Manager of District Operations. The successful applicant will respond to emergency and routine calls and provide skilled basic and advanced emergency care or assistance to people suffering from a variety of injuries or illnesses. The successful applicant is responsible for maintaining professional and organizational standards of practice.

The successful applicant must demonstrate an awareness of and be responsible for promoting and supporting person-and family-centered care, demonstrate a commitment to safety and partner with all team members to improve worker and patient safety by integrating safety into work practices, identifying risks and implementing improvements. The successful applicant may be required to provide preceptorship and mentorship to students and new employees during clinical placements and orientation periods.

Job Demands

By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):

• Occasionally lifts or moves objects weighing less than 25 lbs.
• Occasionally lifts and moves patients and equipment (between 25-50 lbs.) and involved in heavy lifting/pushing/pulling of stretchers (100 lbs.) and patients;
• Regularly required to sit at a workstation for extended periods of time.
• Constantly uses fine finger precision work while working on a computer.
• Higher than normal levels of attentiveness or alertness for the health and safety of others is required at all times.
• Stands, bends, stretches, kneels or pushes and pulls; sometimes in small and cramped spaces.
• Time pressures, interruptions, deadlines and lack of control over work pace are experienced when dealing with medical emergencies, managing competing tasks, while using telephone technologies and entering information into the computer. There is lack of control over work pace occurs due to the unpredictable situations during a medical emergency, or unpredictable call volume
• Requires visual concentration or alertness to drive ambulances, complete site and patient assessments and to administer medications. Regularly there are time pressures in the pre-hospital emergency setting.

Job Qualifications

• Graduation from an approved Advanced Care Paramedic or Primary Care Paramedic program accredited by the Canadian Medical Association;
• Current registration with the NL Paramedicine Regulation as an ACP or PCP;
• Medical authorization with the Office of the Provincial Medical Director (OPMD) is required and must be obtained upon successful completion of program orientation;
• A minimum of three years experience as an ACP or PCP in a frontline patient care role within a high call-volume, performance-based EMS system, is required.
• Possession of a valid Class 4 Driver's License as issued by the Province of Newfoundland and Labrador;
• Good standing record of clinical competence and professional conduct with clinical standards is required.
• Successful completion of CritiCall aptitude testing is required. Testing will be administered by Human Resources.
• Current certification in Basic Life Support;
• Current ACLS certification (ACP only);
• Current certification in PALS, or willingness to complete (ACP only)
• Emergency Medical Dispatcher (EMD) certification with the International Academy of Emergency Dispatch (IAED) is considered an asset.
• Computer literacy in a Windows environment is required; strong general computer skills are essential to set foundation for competency in Computer-Aided Dispatch (CAD) and communication center technologies (e.g., telecommunications equipment, audio recorders) is required.
• Successful completion of the Physical Capability testing certificate (within the last 3 months) and continued responsibility to meet the minimum standards of physical capability as outlined in provincial policy;
• Excellent interpersonal, leadership, clinical assessment, communication skills (both oral and written) as well as customer service skills are required.
• Demonstrated commitment to professional conduct and ongoing professional development, including participation in quality improvement initiatives within a system-based care model.
• Familiarity with ground and air ambulance operations, as well as related clinical and operational policies and protocols is required
• A satisfactory Driver’s Abstract from Motor Vehicle Registration is required;
• A satisfactory record of work performance and attendance is required.
• A satisfactory certificate of conduct from the RCMP or local police authority;
• Consistent demonstration of NL Health Service's core values; Innovation, Compassion, Accountability, Respect and Excellence (ICARE)

To assist us in processing your application, please include your Class 4 License, Driver's Abstract, and NLPR Registration (if obtained), along with your up-to-date resume, when applying for this position.