Aquatics Manager

Date Posted: November 10, 2026

Position Title: Aquatics Manager

Location: Chilliwack Landing & Cheam Leisure Centres, Rotary Outdoor Pool (Seasonal)

Term: Full-Time Permanent

Hours: 35 hours per week

Shift: Sunday to Thursday schedule; hours will vary including mornings, afternoons, and evenings

Start Date: ASAP

Salary: $68,500 - $72,000 annually

Reports To: Centre Manager

Benefits:

• Free YMCA Gym Membership and/or Y@Home
• Training and Professional Development Opportunities
• Extended Health and Dental Benefits
• Extensive Employee assistance program
• Reduced childcare rates and priority placement for YMCA Staff
• Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on region and employment terms

Nature & Scope

YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state-of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.

The Aquatics Manager provides leadership and oversight for all aquatics operations, ensuring the delivery of safe, high-quality programs and services that meet organizational, regulatory, and industry standards. This role is responsible for staff recruitment, supervision, scheduling, training, and performance management, while fostering a culture of professionalism, engagement, and service excellence. Working collaboratively with supervisors and key stakeholders, the Aquatics Manager supports program development, operational growth, and continuous improvement across all aquatics offerings. Through strategic leadership and a strong commitment to the member experience, the role contributes to participant satisfaction, staff retention, and the achievement of branch goals related to quality, safety, and growth.

Major Responsibilities- in this position, you will:

• Lead the overall operation of the Aquatics department for the 3 location, ensuring the effective delivery of programs, services, and a high standard of member experience across all aquatic facilities.
• Provide leadership, guidance, and direct support to Aquatics Supervisors, assisting with the achievement of staffing, participation, booking, and program performance targets.
• Recruit, coach, mentor, schedule, and manage the performance of aquatics staff while overseeing payroll, administrative functions, reporting, and departmental communications.
• Monitor and manage aquatics budgets, participation levels, and operational expenses, adjusting resources and strategies to support program goals and financial targets.
• Serve as Duty Manager as required, overseeing facility operations, supporting staff, resolving issues, and ensuring the safety and well-being of members, participants, and employees.
• Ensure all aquatics staff maintain required certifications and qualifications, and that aquatic spaces are equipped with safe, well-maintained supplies and equipment.
• Develop and maintain program schedules, support instructor evaluations and staff training initiatives, and act on member feedback to continuously improve aquatics services and program delivery.
• Ensure compliance with YMCA Canada standards, Lifesaving Society requirements, BC Pool Operator's Guidelines, and all relevant organizational policies, procedures, and best practices.
• Contribute to organizational and community initiatives by participating in leadership teams, cross-departmental projects, industry working groups, community partnerships, certification courses, and special events that promote aquatics participation and water safety.

Qualifications-you bring:

• University or College Degree
• Minimum of 3-5 years of leadership experience in a management role, including: Program Leadership, Managing Supervisors, including Aquatic Supervision Experience, with experience of daily operations overseeing 50 staff, for 1-3 years, with Program planning Experience
• Management of portfolio, and over 75 staff, within recreation for 3 years experience (multiple portfolios an asset: Children, Youth, Family; Fitness; Membership, Facilities Maintenance),
• Aquatics or equivalent, Program Planning and evaluation for improvement of quality, safety, and experience, participation (Aquatics specific or other area that transfers with combined disciplines/experiences)
• Experience in Training in the Aquatics Field with one or more of; YMCA or Lifesaving Instructor, National Lifeguard Instructor/Examiner, Swim Lessons Instructor Trainer from known certifying body (YMCA Champion, Red Cross Water Safety Instructor Trainer, Lifesaving Swim Instructor Trainer), First Aid Instructor (Emergency, Standard First Aid – equivalent or higher) or equivalent
• Sound knowledge of Aquatic Safety Plans, BC Guidelines for Pool Operations, and Lifesaving Society Standards of Practice
• Strong organizational skills, with detailed orientated planning and delivery
• Experience with tracking certifications, use of software for Certification Compliance
• Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
• Scheduling staff, and maintaining daily operations
• Experience in a fast-paced environment and ability to adapt to regularly changing situations
• Excellent written communication and public speaking skills and area specific reports verbal and written to: Association Boards, Center Managers, Directors, and Committees
• Current Standard First Aid and CPR‐C & AED certificate
• Successful candidates will be required to provide 3 satisfactory references
• Successful candidates will be required to provide a current and satisfactory Criminal Record Check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

Application Process-ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself > Talent > Career Centre)

Application Deadline: Until Filled

• Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.