Posted 4 days ago
Area Manager II, Canada Operations
@ Amazon Canada Fulfillment Services, ULC
Brampton, ON · Barrhaven, ON · Cambridge, ON · Hamilton, ON · St. Thomas, ON
Overview
Amazon Canada Fulfillment Services, ULC is hiring an Area Manager II for its Canada operations to lead up to 80 hourly associates and drive department-level improvements in safety, quality, productivity and customer delivery. The role involves cross-functional work with Quality, HR and Safety, and requires a flexible schedule including weekends, nights and holidays. Pay is listed at 75,000 to 105,000 CAD per year depending on location.
Responsibilities:
- Support, mentor and motivate the hourly workforce
- Manage safety, quality, productivity and customer delivery promises
- Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR on plans
- Lead planning sessions and drive department-level operational improvements
Requirements summary:
- 2+ years of employee and performance management experience
- Flexible schedule including weekends, nights and holidays
- Bachelor's degree or equivalent, or 2+ years Amazon experience, or 6+ years military experience
- Preferred: Lean Six Sigma or Kaizen experience and management of teams of 50+
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · amazon
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 49 lb · computer moderate |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Engineering, Operations, Supply Chain/Logistics |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Amazon Canada Fulfillment Services, ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 70 |
Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications
- 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Cambridge - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Hamilton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually
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