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Posted 14 months ago

Assistant Manager - Greater Toronto Area

@ Club Monaco

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Toronto, Ontario

1+ years experience
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SIGNALS

Overview

Club Monaco is hiring an Assistant Manager for its Greater Toronto Area stores to support store managers on sales, customer service, operations and staff training. The role includes opening and closing duties, supervising the sales floor, and filling in for the store manager briefly when needed. Candidates need at least one year of retail experience and must be able to work varied hours and lift about 20 lbs.

Responsibilities:

  • Drive sales and maintain customer focus
  • Train new sales associates on product knowledge
  • Execute opening and closing procedures on designated shifts
  • Supervise the sales floor and monitor daily sales
  • Execute and communicate product moves and markdowns

Requirements summary:

  • At least 1 year of retail experience
  • Excellent English communication, verbal and written
  • Strong planning, organization and time management skills
  • Comfortable making autonomous and group decisions
  • Ability to pack, unpack and move stock

Tools & skills

Customer serviceLoss preventionSupport managersSalesMerchandisingCustomer experienceProduct knowledgeRegulatory complianceInterpersonal skillsCommunication skillsTime managementOrganizational skillsAttention to detailStay alert
Source and dates

Employer career site / ATS feed · greenhouse

Employer posting date
2025-09-10
First seen by our source
2026-10-08
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Experience1+ years
Manages peopleYes
Scheduleday, evening
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical moderate · lift 20 lb · computer low
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Club Monaco

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Classic, effortless, modern essentials. Welcome to The Club.

Full company description

Club Monaco was founded in 1985 around the idea of “better basics”—creating classic, effortless, and versatile pieces that allow our customers to live with ease. We searched for these pieces in the beginning, but we couldn’t find them. So, we made them ourselves. Through it all, our love of the details—the texture, form, fabric, design—has never gone away. For the people who share our same desire, we consider you part of our Club.

LinkedIn followers
49,769
People associated on LinkedIn
972
Reported office locations
  • 693 5th Ave., 6th Floor, New York, New York 10022, US
Business categories
  • Retail
Other recorded names
  • Club Monaco
Specialties
  • fashion
  • lifestyle
  • apparel
  • design
  • art
  • coffee
  • books
  • architecture
  • travel
  • food
  • new york
  • and retail
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Club Monaco was founded in 1985 around the idea of “better basics”—creating classic, effortless, and versatile pieces that allow our customers to live with ease. We searched for these pieces in the beginning, but we couldn’t find them. So, we made them ourselves. Through it all, our love of the details—the texture, form, fabric, design—has never gone away. For the people who share our same desire, we consider you…

FieldValue
IndustryRetail Apparel and Fashion
Company size1,001-5,000 employees
HeadquartersNew York, New York
Organization typePrivately Held
Year founded1985
Specialtiesfashionlifestyleappareldesignartcoffeebooksarchitecturetravelfood
Open jobs on Jobsy14
LinkedInView page
Job description

Company Description

Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation.

Position Overview

Develop professional skills that will contribute to the successful financial growth of the company. Develop skills and be responsible for supporting the goals of the company and individual store. Participate in the company’s customer service expectations, operational and loss prevention procedures, and human resource process. Assist Managers with their responsibilities in order to meet the standards and expectations of their roles. Assist in training of new sales associates. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions.

Essential Duties & Responsibilities

• Help achieve client relation goals in order to drive sales and maintain customer focus

• Protect the customer experience in all areas • Assist in training new associates on product knowledge for staff • Ensure compliance with all policies and procedures • Ensure daily monitoring and execution of sales • Execute and communicate product moves and markdowns • Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation • Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor • 50% of the Key holder’s time is spent on daily responsibilities that are non-supervisory in nature • Key Holders will be able to process returns, but cannot execute employee purchases

Experience, Skills & Knowledge

• Must have a minimum of 1 year of retail experience

• Excellent interpersonal skills supporting a team environment • Excellent English communication - verbal and written • Excellent time management/project skills • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail • Ability to recognize and react to changing work demands • Comfortable and confident in making effective autonomous (and group) decisions in a timely manner • Goal oriented: ability to stay focused on creating winning results • Dedicated to high levels of Customer Service and Sales Productivity • On the job special projects that have developed depth of related experience an asset Physical Demands: • Hours/days of work can be varied due to the demands of the business • Must be able to work shift standing and walking and able to lift approx 20 lbs. • Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

Assistant Manager

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