Posted yesterday
Assistant Supervisor (2IC) - RBCM
@ Paladin Security Group
Victoria, British Columbia
Overview
Paladin Security Group is hiring an Assistant Supervisor (2IC) for its Royal BC Museum security team. The role combines supervising Security Officers and team coaching with hands-on interior and exterior patrols and incident response. The posting states full-time employment and no pay or schedule details.
Pay:
$25.99 an hour
Responsibilities:
- Supervise daily security operations and officers
- Coach, train and give feedback to team members
- Perform interior and exterior patrols
- Respond to incidents and coordinate with emergency services
- Write and review incident reports
Requirements summary:
- Experience in security or supervision
- Strong leadership and communication
- Customer service orientation
- Ability to enforce site rules professionally
Tools & skills
Source and dates
Source type not verified · classet
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Paladin Security Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making the World a Safer & Friendlier Place
Full company description
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- LinkedIn followers
- 53,403
- People associated on LinkedIn
- 5,693
- Reported office locations
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
- #400 - 401 The West Mall, Toronto, ON M9C 5J5, CA
- #1420 – 220 Portage Avenue, Winnipeg, Manitoba R3C 0A5, CA
- #100 - 124 Seymour Street, Kamloops, British Columbia V2C 2E1, CA
- #227 - 1891 Springfield Road, Kelowna, British Columbia V1Y 5V5, CA
- 190 Victoria Street, Prince George, British Columbia V2L 2J2, CA
- 420 William Street, Victoria, British Columbia V9A 3Y9, US
- #300 - 7101 5th Street SE, Calgary, Alberta T2H 2G2, CA
- 10-431 MacKenzie Boulevard, Fort McMurray, Alberta T9H 4C5, CA
- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
- #103 - 7240 Johnstone Drive, Red Deer, Alberta T4P 3Y6, CA
- 6209 E 50th Ave, Lloydminster, Saskatchewan S9V 2G4, CA
- #5 – 318 105th Street East, Saskatoon, Saskatchewan S7N 1Z3, CA
- #20 99-18th Street, Brandon, Manitoba R7A 0N2, CA
- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
- #229 - 1069 Wellington Road South, London, Ontario N6E 2H6, CA
- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Other recorded names
- Paladin Security Group Ltd
- Specialties
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Profile identifies a recruitment agency
- No
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 10,001+ employees |
| Headquarters | Burnaby, British Columbia |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Open jobs on Jobsy | 328 |
| View page |
Paladin Security is looking for a motivated, reliable, and experienced Security Team Lead / Assistant Supervisor (2IC) to join our Royal BC Museum Security team.
The 2IC will support the Site Supervisor with daily security operations, team leadership, staff training, scheduling, and maintaining high standards of customer service and site safety.
This position combines hands-on security duties, including interior and exterior patrols, with administrative and supervisory responsibilities.
What You Will Do ?
- Assist the Site Supervisor with overseeing daily security operations and supervising Security Officers.
- Provide coaching, mentoring, training, and constructive feedback to team members.
- Support performance management and progressive disciplinary processes in coordination with management.
- Maintain positive team morale through effective communication, recognition, and leadership.
- Ensure all officers follow site procedures, post orders, and Paladin Security policies.
- Assist with staff scheduling, shift coverage, and addressing scheduling issues
- Support the completion of site orientations, training checklists, and required online courses.
- Maintain and update site documentation, including post orders, orientation records, and training materials.
- Ensure staff complete required documentation and acknowledge important memos and procedural updates.
- Conduct quality control checks and officer inspections to maintain operational standards.
- Perform regular interior and exterior patrols and ensure scheduled patrol activities and TrackTik requirements are completed.
- Respond to security incidents and emergencies, coordinating with emergency services when necessary.
- Assist with incident investigations, report writing, and reviewing Security Officer reports.
- Maintain positive working relationships with RBCM representatives and visitors.
- Provide exceptional customer service while enforcing site rules and regulations professionally and respectfully.
- Identify operational concerns and communicate recommendations for improvements to management.
- Support Paladin's Occupational Health & Safety program, including site safety documentation and risk assessments.
- Ensure officers are properly trained and familiar with emergency procedures and site-specific requirements
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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