Posted last month
Assistant Vice President - Investor Services
@ Waystone
Waterloo, Ontario
Overview
Waystone, an asset-servicing provider of governance, administration, risk and compliance services to financial institutions, is hiring an Assistant Vice President - Investor Services. The role manages a small number of client relationships and their fund portfolios from start to finish, covering investor queries, subscriptions and redemptions, AML compliance and year-end financial statements. Requires 5+ years in hedge fund investor services and 2+ years in management; salary $85,000-$110,000 CAD.
Responsibilities:
- Manage a small number of client relationships and portfolios
- Process subscriptions, redemptions and investor requests
- Work with external auditors on year-end financial statements
- Ensure AML procedures follow the company manual with the Compliance Officer
- Review and approve payments
Requirements summary:
- Minimum 5 years in investor services at a hedge fund administrator
- Minimum 2 years in a management position
- University degree in business, preferably accounting or finance
- Understanding of fund structures and AML regulations
- Mantra by Deep Pool experience is an advantage
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-05
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Finance & accounting |
| Experience | 5+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Accountancy |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Waystone
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Certainty in your world
Full company description
Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion.
- LinkedIn followers
- 39,448
- People associated on LinkedIn
- 1,609
- Reported office locations
- 35 Shelbourne Road, 4th Floor, Ballsbridge, Dublin, D04 A4E0, IE
- Suite 101 & 102, SIX Cricket Square, Cayman Islands, Grand Cayman KY1-1103, KY
- 23rd floor, 461 Fifth Avenue, Suite 1050, New York, New York NY 10017, US
- UNIT 1702 Euro Trade Centre, Connaught Road, Central, Hong Kong, HK
- 6 Battery Road, #17-06, Singapore, Singapore 049909, SG
- 19, Rue de Bitbourg, Luxembourg, L-1273, LU
- 125 Wood Street, 6th Floor, London, United Kingdom EC2V 7AN, GB
- 29 Wellington Street, 3rd floor, Central Square, Leeds, United Kingdom LS1 4DL, GB
- Broadwalk House, Southernhay West, Exeter, United Kingdom EX1 1TS, GB
- Avenue Villamont, Lausanne, 17 1005 , CH
- Cahir Road, Spafield, UNIT 10 & 11, Cashel Town Shopping Centre, Cashel, Co. Tipperary E25 WK15, IE
- 3 E 3rd Ave, San Mateo, California 94401, US
- 70 W Madison St, STE 1690, Chicago, Illinois 60602, US
- 16-00 Route, 208 South Fair Lawn, 3rd Floor, New Jersey, 07410, US
- 32 Reid Street, 2nd Floor, Hamilton, Bermuda HM 11, BM
- 609 Kumpf Drive, Suite 200, Waterloo, Ontario N2V 1K8, CA
- Gate Village, Dubai International Financial Centre, Office 107-108, Level 1, Building 1,, Dubai, Dubai PO Box 506733, AE
- Al Khatem Tower, Abu Dhabi Global Market, Al Maryah Island, Abu Dhabi, AE
- 12th Floor, Godrej Two, Pirojshanagar, Vikhroli, Mumbai, Mumbai 400079, IN
- 40, Rue du Colisée, Paris, Île-de-France 75008, FR
- Business categories
- Financial Services
- Other recorded names
- Waystone
- Specialties
- Corporate Services
- International Tax Compliance
- Liquidations
- Structured Finance
- AIFMD + UCITS
- Compliance
- Manco Platforms
- Aviation Services
- Investment Fund Structuring
- Building Investment Vehicles
- Supporting Investment Vehicles
- Fund Governance Solutions
- Distribution Solutions
- MiFID Solutions
- US Partnership Representative Services
- AML and MLRO Services
- and Fund Administration
- Profile identifies a recruitment agency
- No
- Reported total investment
- 26,723,525
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion.
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Ballsbridge, Dublin |
| Organization type | Privately Held |
| Year founded | 2000 |
| Specialties | Corporate ServicesInternational Tax ComplianceLiquidationsStructured FinanceAIFMD + UCITSComplianceManco PlatformsAviation ServicesInvestment Fund StructuringBuilding Investment Vehicles |
| Open jobs on Jobsy | 3 |
| View page |
About Waystone
Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion.
Summary: Reporting to the Vice President- Investor Services, the Assistant Vice President- Investor Services will be an integral part of the team’s success.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The roles consist of managing a small number of client relationships, ensuring superior client service and the delivery of accurate information in a timely fashion. The successful candidate will have responsibility for their clients’ portfolios from start to finish. This will include (but is not limited to) the following:
- Build a relationship with the stakeholders of the funds
- Understanding of fund structures, investment strategies, performance fee calculations, AML & compliance regulations.
- Processing of subscriptions & redemptions and any other adhoc investor activity
- Excellent written and oral communication
- Deliver a high level of service and immediate response time to all client and investor queries
- Manage client-specific requests and define projects to develop processes to improve the product offering
- Work with external auditors in preparation of year end financial statements for the Funds
- Work closely with the Compliance Officer to ensure all AML procedures are followed in accordance with the company’s Anti-Money Laundering procedures manual
- Review and approve payments
REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience
- A minimum of 5 years in an Investor Services role in a Hedge Fund Administrator
- A minimum of 2 years in a management position
- Experience of Mantra by Deep Pool would be an advantage
Education:
- A university degree (B.A./ B.Sc./ M.B.A.) in Business (preferably specialising in accountancy or another financial-related discipline).
In accordance with Ontario’s Working for Workers Acts and the Employment Standards Act, this job posting relates to an existing vacancy and includes an expected compensation range between $85,000-$110,000 CAD, in compliance with applicable legislative requirements.
Waystone does not use artificial intelligence to screen, assess, or select applicants as part of the recruitment process. All applications are reviewed by Waystone’s recruitment team.
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