Associate, Corporate Services

Associate, Corporate Services

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees, guide us in reaching our individual and collective goals:

• We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
• We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
• We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
• We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

We are currently seeking a Corporate Services Associate to join our team. The successful candidate will be based in our Toronto office.

The Associate, Corporate Services, will be responsible for supporting all aspects of the Corporate Services Department. This role will prove very rewarding for someone with high attention to detail and excellent initiative to solve problems while meeting the challenges of tight deadlines.

You are responsible for:

• Responding to and processing SEDAR+ and SEDI filling requests in accordance with guidelines and in a timely manner
• Preparing whistleblower reports received from complainants
• Monitoring inbox and liaising with securityholders, clients, and internal teams regarding virtual or in-person Medallion Guarantee requests and appointments
• Vetting transfer documentation ahead of Medallion appointments and seeking approval from other business units as required
• Attending Medallion Guarantee appointments (virtual or in-person), witnessing signatures, and affixing Medallion Guarantees
• Logging and filing all backup documentation related to Medallion Guarantee requests
• Assisting the Client Services team with processing tasks related to escrows, security issuances, meetings and mailings, and onboarding, as required
• Accurate tracking and billing of services
• Maintaining strict adherence to compliance standards
• Maintaining a strong focus on retention and growth by delivering exceptional service
• In addition to the duties listed above, management may request the completion of other duties or projects as assigned

Skills and Experience:

• High attention to detail and accuracy
• Strong interpersonal skills with excellent verbal and written communication
• Ability to remain organized while prioritizing multiple tasks with varying levels of urgency
• Solutions-based attitude and an eagerness to drive process improvements by identifying problem areas and presenting solutions to management
• Sound computer skills and ability to adapt to and apply new technologies
• Willingness and desire to achieve personal and team goals
• Ability to maintain confidentiality of any sensitive information as part of the job function.

What We Offer:

Paid Time Off: Vacation, Flex Days, Birthday Day off, Bonus Day off

Benefits: Health and Dental, Life Insurance, Long Term Disability, AD&D, Employee Assistance Program, $500 Health Savings Account, RRSP Match.

This is an open position to be filled in Toronto.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.