Posted 2 months ago
Associate Director, IOCC Transformation & Innovation
@ Greater Toronto Airports Authority
Toronto, Ontario
Overview
The Greater Toronto Airports Authority is hiring an Associate Director, IOCC Transformation & Innovation, a full-time role reporting to the Director, IOCC. The work is leading the transformation of Toronto Pearson's Integrated Operations Control Centre into a predictive, technology-enabled operating model, including strategy, analytics, performance frameworks and stakeholder partnership. The posting requires 8+ years of progressive leadership and 5+ years of people leadership, and it notes that the position is exempt from Ontario's 2026 pay transparency requirements.
Responsibilities:
- Lead multi-year airport operations transformation roadmap
- Drive initiatives from concept to measurable outcomes
- Develop performance frameworks, KPIs and SLAs
- Lead operational systems, analytics and digital tools
- Lead and develop transformation and analytics teams
Requirements summary:
- 8+ years progressive leadership experience
- 5+ years people leadership in matrix environment
- Aviation or complex operations experience
- Bachelor's degree in a related discipline
- Valid Ontario driver's licence
- Ability to obtain Transportation Security Clearance
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-09
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Experience | 8+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | PMP, Lean Six Sigma, Prosci, Agile |
| Driver’s licence | required |
| Education | Bachelor’s degree (required) |
| Fields of study | Aviation management, Engineering, Business administration, Operations management, Information systems |
| Security clearance | Other clearance |
| Perks mentioned | Flexible hours, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Greater Toronto Airports Authority
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Creating the airport of the future. Nous créons l’aéroport de demain.
Full company description
The Greater Toronto Airports Authority (GTAA) manages and operates Toronto Pearson International Airport, Canada’s largest and busiest airport. At Pearson, we lead with innovation, delivering exceptional performance, customer care and sustainability while championing safety and community prosperity. Employing more than 2,100 people directly and thousands more work within our airport community, we are shaping the future of air travel. L’Autorité aéroportuaire du Grand Toronto gère et exploite l’Aéroport international Pearson de Toronto, l’aéroport le plus important et le plus fréquenté du Canada. À Toronto Pearson, nous faisons preuve d’innovation en offrant des prestations exceptionnelles en matière de rendement aéroportuaire, de service à la clientèle et de durabilité, tout en favorisant la sécurité et la prospérité des collectivités. En employant plus de 2,100 personnes directement et des milliers d’autres au sein de notre communauté aéroportuaire, nous façonnons l’avenir du transport aérien.
- LinkedIn followers
- 67,019
- People associated on LinkedIn
- 1,445
- Reported office locations
- 3111 Convair Dr, Mississauga, ON L5P 1B2, CA
- 6301 Silver Dart Dr, Mississauga, Ontario, CA
- 5600 American Dr, Mississauga, Ontario L4V, CA
- Business categories
- Aerospace
- Other recorded names
- Greater Toronto Airports Authority
- Specialties
- Aviation and Transportation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,600,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Greater Toronto Airports Authority (GTAA) manages and operates Toronto Pearson International Airport, Canada’s largest and busiest airport. At Pearson, we lead with innovation, delivering exceptional performance, customer care and sustainability while championing safety and community prosperity. Employing more than 2,100 people directly and thousands more work within our airport community, we are shaping the…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 1,001-5,000 employees |
| Headquarters | Mississauga, ON |
| Organization type | Nonprofit |
| Year founded | 1996 |
| Specialties | Aviation and Transportation |
| Open jobs on Jobsy | 16 |
| View page |
Toronto Pearson is transforming. Now’s the time for your career to fly.
The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you?
- An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
- Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
- A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
What can you expect from this position?
Reporting to the Director, IOCC, the Associate Director, IOCC Transformation & Innovation is responsible for leading the transformation of Toronto Pearson's Integrated Operations Control Centre into a predictive, technology-enabled, collaborative airport operations model. This role will translate operational modernization strategy into sustainable capabilities across people, processes, technology, data, governance, and partner collaboration.
As a strategic leader, you will drive the development and implementation of innovative operating models, digital capabilities, analytics, performance frameworks, and transformation initiatives that improve operational resilience, passenger experience, airport performance, and decision-making. You will lead a multidisciplinary team and work across the airport ecosystem to deliver operational excellence and future-ready capabilities that support one of Canada's most complex transportation environments.
As an Associate Director, IOCC Transformation and Innovation, you will:
- Lead the development and execution of a multi-year transformation roadmap that advances airport operational excellence.
- Drive transformation initiatives from concept through implementation, adoption, and measurable business outcomes.
- Establish innovative operating models, governance structures, and collaborative decision-making practices across airport stakeholders.
- Lead the evolution of operational systems, digital tools, analytics platforms, and data-driven decision-support capabilities.
- Develop and govern airport-wide performance frameworks, key performance indicators, and service level agreements.
- Champion innovation through the evaluation and adoption of emerging technologies, industry best practices, and new operating models.
- Provide strategic operational planning, forecasting, and analytics capabilities that support proactive and predictive operations.
- Partner with internal and external stakeholders to align priorities, improve performance, and deliver transformation initiatives.
- Lead and develop teams responsible for transformation, operational planning, systems, digital enablement, and business analytics.
- Foster a culture of collaboration, accountability, innovation, and continuous improvement.
This is the role for you, if you have:
- 8+ years of progressive leadership experience, including experience leading large-scale transformation, modernization, or technology-enabled change programs.
- 5+ years of people leadership experience within a complex matrix environment.
- Experience within aviation, transportation, logistics, infrastructure, operations, or similarly complex operational environments.
- Demonstrated success leading cross-functional programs involving business, technology, operational, regulatory, and external stakeholders.
- Experience delivering operational systems, analytics capabilities, digital tools, and business transformation initiatives.
- Strong change management, stakeholder engagement, strategic planning, and business transformation capabilities.
- Strong understanding of data, analytics, performance measurement, and continuous improvement.
- Bachelor’s degree in aviation management, Engineering, Business Administration, Operations Management, Information Systems, or a related discipline.
- Professional certifications such as PMP, Lean Six Sigma, Prosci, Agile, or Data Analytics.
- Valid Ontario Driver's License.
- Ability to obtain and retain Transportation Security Clearance at the designated level for the position.
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.
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