Posted 2 months ago
Associate - Print & Services
@ Staples Canada
London, Ontario
Overview
Staples Canada is hiring a full-time Associate for print and services, selling to customers, running print production and handling the print order flow. The work covers POS transactions, print order intake and pickup, machine supplies and merchandising, and following Health & Safety and audit standards. The posting states 3 months to 1 year of retail experience as preferred and lists an associate discount, flexible benefit plans, a group RRSP and learning programs.
Responsibilities:
- Deliver customer service and sell tailored products and services
- Handle POS transactions, including shipping and marketing tools
- Process print orders at intake and pickup
- Run in-store print production and keep machines stocked
- Maintain merchandising, signage and inventory standards
Requirements summary:
- 3 months to 1 year of prior retail experience (preferred)
- Strong customer service and communication skills
- Ability to work collaboratively in a team environment
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-09-21
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Staples Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.
- LinkedIn followers
- 77,889
- People associated on LinkedIn
- 4,333
- Reported office locations
- 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
- Other recorded names
- Staples Canada
- Staples
- Specialties
- Ink & Toner
- Paper
- Office Supplies
- School Supplies
- Cleaning & Facilities
- Technology & Electronics
- Mailing
- Shipping & Packing
- Small Business
- Arts & Crafts
- Tech Services
- and Tech Services
- Profile identifies a recruitment agency
- No
At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Richmond Hill, Ontario |
| Organization type | Privately Held |
| Specialties | Ink & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts |
| Open jobs on Jobsy | 689 |
| View page |
Some of what you will do
- Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
- Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
- Collaborate with store leaders to set and achieve sales and margin goals.
- Perform in-store print production.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
- Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
- Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
- Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
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