Assurance Learning and Development Program Manager

A career in Learning and Development, within Business Enablement, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

The Opportunity

As an Assurance Learning and Development (L&D) Program Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

• Build and manage relationships with key stakeholders from the business (e.g., Assurance Risk & Quality, Strategic Change, Risk Assurance Services, etc.), Human Capital, Resource Management, local offices, global teams, and others. Leverage these relationships to share ideas, best practices, and content

• Identify learning needs and develop suitable strategies and solutions in consultation with Program Sponsors, Subject Matter Experts (SMEs) and L&D colleagues

• Ensure critical success factors and project risks are identified and managed proactively (e.g., training needs analysis performed, specific learning objectives identified, target audience and instructor profile determined, etc.)

• Collaborate with SMEs to develop course content using appropriate instructional design and digital learning platforms

• Develop and execute implementation plans for assigned programs, including budgeting, scheduling, communications, curriculum set up, enrollments, translation, evaluation, and project management

• Manage instructor requirements, facilitate instructor skills, and deliver train-the-trainer events

• Provide periodic onsite management of new programs as required

• Support L&D compliance & remediation activities and process improvements & automations

• Coach, manage, and develop others (e.g., L&D project specialists, shared services staff, etc.)

What You’ll Bring

Your skills, knowledge, and experiences are what set you apart. Here’s what we look for:

• Prior experience developing/delivering audit/accounting training programs

• Qualified Canadian CPA or equivalent reciprocal/recognized designation is an asset

• Strong consulting skills for effective communication and stakeholder collaboration

• Strong project management, problem-solving, and interpersonal skills

• Understanding of business strategy and how they translate to L&D priorities

• Ability to exercise judgment and involve stakeholders appropriately

• Use logic, creativity, automation, and innovation in learning strategies/solutions

• Manage and prioritize multiple projects, meeting tight deadlines

• Understanding of adult learning theory and instructional design

• Supervisory and facilitation skills

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84, 800 - $134, 800. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).