Automotive Service Technician Apprentice - 310S

Norm’s Esso is seeking a motivated 310S Automotive Service Technician Apprentice to join its fully licensed automotive repair shop in Guelph. Working under the supervision of licensed technicians, the apprentice will build practical skills in vehicle inspection, diagnosis, maintenance, and repair across a wide range of make and models. This role supports the delivery of safe, reliable, and high-quality service while helping the apprentice progress through Ontario’s 310S apprenticeship program.

Norm's Esso been serving the Guelph area for generations, and known for fast, friendly, and honest service. Norm's shop is growing, and they are looking for a someone who wants to be part of a trusted local business where people enjoy coming to work and customers feel like family.

Why You’ll Love Working at Norm’s Esso

• You’ll join a small, supportive, and experienced team that takes pride in doing the job right.
• Every day is hands-on and engaging, diagnosing, repairing, and maintaining a wide range of vehicles.
• You’ll work in a fully licensed automotive repair environment that values safety, professionalism, and craftsmanship.
• You’ll contribute directly to keeping our customers safe, confident, and on the road.

What You’ll Do

• Assist licensed 310S technicians with diagnosing mechanical, electrical, and electronic vehicles concerns using diagnostic tools, equipment, and manufacturer service information.
• Perform maintenance and entry-level repairs within the apprentice’s demonstrated skills and level of training.
• Assist with the inspection, service, and repair of engines, transmissions, brakes, steering, suspension, fuel, emissions, heating/cooling and exhaust systems.
• Complete oil and filter changes, fluid services, tire rotations and repairs, brake inspections, battery testing, and other preventative maintenance services.
• Use scan tools, test equipment, technical manuals, schematics, and diagnostic procedures under appropriate supervision.
• Accurately complete work orders, inspection findings, repair documentation, and service records.
• Identify additional vehicle concerns and communicate findings to the supervising technician or service team before proceeding with work.
• Work on a variety of vehicle make and models while following approved service procedures and quality standards.
• Maintain tools, equipment, parts, and the work area in a clean, organized, and safe condition.
• Follow all health, safety, environmental, hoisting, lifting, and hazardous-material handling procedures.
• Support a positive customer experience by contributing to accurate, timely, and dependable repairs.

Requirements

Required

• Level 2 or Level 3 Apprenticeship preferred.
• Completion or currently attending a valid Automotive Related Secondary School Program.
• Valid driver’s license and a clean driving record.
• Experience diagnosing and repairing vehicles across all makes and models.
• Strong mechanical, electrical, and diagnostic troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• Demonstrated commitment to quality workmanship, safety, and professionalism.

Preferred

• Second- or third-year 310S apprentice preferred.
• Day-block in-school apprenticeship schedule preferred, block-release may be considered.
• Previous experience in an independent automotive repair shop, dealership, fleet, co-op placement, or community-based service environment.
• Experience using automotive scan tools, diagnostic equipment, and manufacturer service information.
• Ability to manage assigned work accurately and efficiently while asking for guidance when needed.
• Positive, team-oriented approach suited to a collaborative small-shop environment.

Norm's Esso, through the support of RLB People, are committed to a fair, inclusive, and transparent hiring process. We use AI-assisted tools to support our team with tasks like organizing applications and highlighting job-related qualifications. These tools never make decisions or remove candidates from consideration. Every application is reviewed by our hiring professionals, and all screening, interviewing, and selection decisions are made by real people. If you have questions about our use of AI at any stage, please let us know.

Norm's Esso and RLB People are an Equal Opportunity and Inclusive Employer committed to a fair and equitable hiring process. If you need accommodation at any stage, just let us know.