Posted 5 days ago
Aviseur technique
@ Atelier Genytech
Laurier-station, Quebec
Overview
Atelier Genytech, a Peterbilt dealer with six branches across Quebec, is hiring a full-time technical advisor for heavy trucks. The role covers customer intake, scheduling SAAQ inspections, work orders, repair estimates and invoicing. The posting asks for a DEP in sales consulting or similar, prior technical advisor experience, and strong customer service skills.
Responsibilities:
- Accueillir les clients et cerner leurs besoins
- Planifier les inspections SAAQ et gérer les bons de travail
- Expliquer les réparations, coûts et délais
- Coordonner les travaux et suivre leur avancement
- Préparer les factures et conseiller sur l'entretien préventif
Requirements summary:
- DEP en vente-conseil ou domaine similaire
- Expérience comme conseiller technique ou rôle similaire
- Passion pour les camions
- Excellentes habiletés en service à la clientèle et interpersonnelles
Tools & skills
Source and dates
Job-board feed · jobillico
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | French |
| Education | Trade certificate (required) |
| Fields of study | Sales consulting |
| Perks mentioned | Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Atelier Genytech
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Are you looking for OUTSIZED challenges for your job and your career? This is the place for you!
Atelier Genytech division of TransDiff JDH, Peterbilt dealer, founded in 1976, is a leader in the world of trucks. With nearly 50 years of expertise, over 225 employees, 55 repair bays and 6 branches across Quebec. You'll have the opportunity to take up exciting challenges, innovate for our customers, and contribute to projects that keep the economy moving. Would you like to join a dynamic team and boost your career with an OUTSTANDING career in an environment where fun and growth go hand in hand? Read on and discover what's in store for you!
WHAT WE'RE LOOKING FOR IN YOU:
- A DEP in sales consulting (heavy trucks, construction equipment, parts sales or similar).
- Experience as a technical advisor or in a similar role.
- Do you have a real passion for trucks?
- Strong customer service skills and interpersonal skills: you like to help others, listen to their needs and offer appropriate solutions with courtesy and professionalism.
WHAT YOU'LL DO:
Greet customers and gather information about their needs;
Schedule appointments for SAAQ inspections;
Create and complete work orders accurately;
Clearly explain recommended repairs, estimated costs, and turnaround times;
Plan and coordinate work based on priorities and availability;
Track ongoing repairs and keep customers informed of progress;
Obtain the necessary authorizations before performing additional work;
Advise customers on preventive maintenance and anticipated repairs;
Manage challenging situations and ensure customer satisfaction;
Verify that the work performed meets standards before delivering the vehicle;
Prepare invoices and explain the details to customers;
Scan SAAQ documents and file them in SharePoint;
Follow up on scheduled SAAQ appointments in the coming days;
Perform any other duties related to the position;
Translated with DeepL.com (free version)
WHAT WE OFFER:
- 5 paid days off per year, we have a lot of fun at work, but we know you have family obligations too.
- Group insurance to give you peace of mind. Plus, a dental plan and virtual medicine are part of the package!
- RRSP with employer contribution, so you can build your future while benefiting from the company's support,
- Ongoing training with sessions given by our in-house trainer as well as leading manufacturers to keep you up to date with what's new;
- Adaptable working hours - we know how important it is to work in harmony with family life.
- Recognition and appreciation, we offer that too! It's always nice to get a pat on the back... we know.
So, are you ready to join us on this adventure? We can't wait to find out what we can bring you, and what you can bring to our Out of the Ordinary team!
To learn more about our work environment and our exceptional team: https://www.youtube.com/watch?v=Gx_dbOpydA0
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