Posted 44 months ago
B.13 IT Hardware Management Specialist (Level 1)[Reliability]
@ Symbiotic Digital
Gatineau, Quebec
Overview
Symbiotic Digital is hiring a contract IT Hardware Management Specialist (Level 1) in Ottawa for a Government of Canada department, starting April 2023 for 6 months, extendable. The role manages the IT asset lifecycle for workplace technology using ITIL processes, including receiving, tagging, warehousing, shipping, auditing and disposal. Reliability security clearance is required, and the work is on-site Monday to Friday, 8:00 to 16:00, with extended hours as needed.
Responsibilities:
- Receive, validate and track IT asset shipments and update databases
- Manage warehouse inventory and secure physical storage
- Ship IT assets to service centres, users and deployment centres
- Conduct IT asset physical inventories and audits
- Triage IT assets, sanitize hard drives and arrange secure disposal
Requirements summary:
- One year of IT desktop asset lifecycle management using ITIL within three years
- One year of asset tagging, tracking or warehousing experience
- One year of liaising with internal and external clients
- Valid Reliability security clearance at bid submission
- Fluent English, spoken and written
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2023-03-13
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 5+ years |
| Hours per week | 37.5 |
| Schedule | day, evening, overtime |
| Travel | air: none · ground: minimal |
| Work setting | Warehouse, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 25 lb · computer moderate |
| Languages | English |
| Licences & certifications | Reliability security clearance, Valid driver's licence |
| Driver’s licence | required |
| Security clearance | Reliability status |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Symbiotic Digital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We provide the ‘Bright Minds’ that produce ‘Proven Results.’ Leverage the Top 2% in their field to enhance your team.
Full company description
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. What We Do: We provide access to the IT Experts and Recruitment Solutions needed to help customers achieve their "Digital Transformation' goals." We serve customers in two ways, we provide: 1) Digital Experts: Bright Minds That Produce Proven Results o Symbiotic Digital utilizes a business system that enables us to provide the Expert Technical staff needed to solve challenging Business and IT problems. We provide the ‘Bright Minds’ that produce ‘Proven Results.’ o We are an extension of our client’s IT & Business contractor capability providing our services as needed as a preferred Vendor or Vendor of Record. 2) Recruitment: Find The Right People You Need o Symbiotic Digital uses proven recruitment processes to help companies find the key staff required to grow their businesses. Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. Proven Experts equals Guaranteed Results. Project success is critical; Our sharp, qualified, experienced and able Expert consultants save our Customers money, time, and contribute to a peak performing project team. We are a 100% Indigenous owned and operated business.
- LinkedIn followers
- 1,244
- People associated on LinkedIn
- 5
- Reported office locations
- 1075 North Service Road W., Suite 100, Oakville, Ontario L6M 2G2, CA
- Other recorded names
- Symbiotic Digital
- Profile identifies a recruitment agency
- Yes
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. What We Do: We provide access to the IT Experts and Recruitment Solutions needed to help customers achieve their "Digital Transformation' goals." We serve customers in two ways, we provide: 1) Digital Experts: Bright Minds That Produce Proven Results o Symbiotic Digital…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Oakville, Ontario |
| Organization type | Privately Held |
| Year founded | 1998 |
| Open jobs on Jobsy | 53 |
| View page |
Position: B.13 IT Hardware Management Specialist (L1) (Ottawa)
Location: Ottawa, ON
Job ID#: n/a
Mandatory Skills: 5+ Years’ experience
Rate/Salary: Negotiable
Start Date: April 2023
Duration: Contract Position (6 month extendable)
Security Clearance Required: Reliability Status
Language Requirements: English
JOB INFORMATION:
Our end client, a Government of Canada department has provided to Partner Departments, Level 1 and Level 2 Workplace Technology Support Services. WTS is also responsible for the planning, installation, maintenance and support of the Workplace Technology environment : user workstations, networked printers, peripherals and software.
Our client requires external resources to assist with this work and will establish a Supply arrangement with qualified technical support firms upon which it can draw from.
SCOPE OF WORK
Task Description:
· The selected contractor will report to the Team Leader of the Workplace Technology Hardware Management team (WTHM) and will work in conjunction with the Workplace Technology Services group/staff (WTS). The tasks the Contractor will be expected to perform include, but are not limited to, the following:
· IT Hardware Management - Involved in several phases of the IT Asset Management lifecycle for WTS using ITIL processes.
· IT Asset receive, shipments, validate against packing slips and update databases
· Asset tagging, tracking and data updates throughout lifecycle via databases or generic mailboxes
· Warehousing / inventory management / physical control (secure storage)
· Ship/deliver IT Asset inventory to service centres, users or regional deployment centres
· IT Asset physical inventories
· IT Asset triage and preparation for disposal
· IT Asset data sanitization and secure destruction of hard drives (shredding)
· Monitor stock levels; identify and initiate requests for client based on minimum stock levels
· Coordinate and complete IT Asset reviews/audits on behalf of the division
· Lifting and moving equipment weighing up to 25lbs
· Liaise with internal and external clients and service providers
· Drive minivan in the Gatineau/Ottawa region (must have valid driver’s licence)
Other duties:
· Develop and/or maintain process mapping and documentation for WTHM deliverables
· Assist the Team Leader in his/her deliverables as required
· Provide support to other members of the team as required
Constraints:
The Contractor must provide their services on-site during regular work hours (between 8:00 and 16:00 hrs) Monday through Friday, generally not exceeding 37.5 hours per week. It is expected, though, that the Contractor will work extended hours as required. As such, the Contractor must indicate their availability to work extended hours.
The Contractor providing the services must be fluent in English and/or in French (speaking, reading and writing) to communicate to senior management, management and team members.
Location of Work:
Work will be conducted from a workstations located in the NCA region (Gatineau/Ottawa).
Required Grids Include the following:
MANDATORY REQUIREMENTS
Name: Mandatory Criteria – B.13 IT Hardware Management Specialist – Level 1 | |||
M.# | Mandatory Requirements | Met or Not Met: | Demonstrated Experience |
M1 | The Bidder must demonstrate how the proposed resource has a minimum of one (1) year of experience within the last three (3) years of the management of IT desktop assets in several phases of the IT Asset Management life cycle (end to end) using ITIL processes. ** All experience must be gained by bid issuance date ** | ||
M2 | The Bidder must demonstrate how the proposed resource has a minimum of one (1) year of experience within the last three (3) years in two (2) or more of the following in an IT Asset Management environment: - Asset tagging & tracking and database updates throughout lifecycle via databases or generic mailboxes - Warehousing / inventory management / physical control (secure storage) - Receive shipments of IT Assets, validate against packing slips and update databases ** All experience must be gained by bid issuance date** | ||
M3 | The Bidder must demonstrate how the proposed resource has strong communications and interpersonal skills by gaining a minimum of one (1) year of experience within the last three (3) years in the following areas: - Liaise with internal and external clients and service providers. ** All experience must be gained by bid issuance date ** | ||
M4 | The proposed resource must hold a valid Reliability security clearance certificate at the time of the bid submission. |
POINT RATED criteria
Name: Rated Criteria – B.13 IT Hardware Management Specialist – Level 1 | ||||
R# | Point Rated Requirements | Maximum Points | Score | Demonstrated Experience |
R1 | The Bidder should demonstrate how the proposed resource has experience with verifying goods and/or services as received, as well as reviewing/verifying invoices/ packing slips for accuracy to rectify discrepancies. • 10 points for every year up to a maximum of 20 points. ** All experience must be gained by bid issuance date ** | /20 | ||
R2 | The Bidder should demonstrate how the proposed resource has experience with the shipment /delivery of IT Asset stock to service centres, users or regional deployment centres. • 10 points for every year up to a maximum of 20 points ** All experience must be gained by bid issuance date ** | /20 | ||
R3 | The Bidder should demonstrate how the proposed resource has hands-on experience using an IT Asset management system/database for updates, reporting and monitoring stock levels. - IT Asset physical inventories (desktops & Enterprise data centres) • 10 points for every year up to a maximum of 20 points. ** All experience must be gained by bid issuance date ** | /20 | ||
R4 | The Bidder should demonstrate how the proposed resource has hands-on experience with coordinating and completing IT Asset reviews/audits on behalf of the division. • 5 points for every year up to a maximum of 10 points. ** All experience must be gained by bid issuance date ** | /10 | ||
R5 | The Bidder should demonstrate how the proposed resource has hands-on experience processing, developing and/or maintaining process mapping and documentation for IT Hardware Management deliverables. • 5 points for every year up to a maximum of 10 points. ** All experience must be gained by bid issuance date ** | /10 | ||
R6 | The Bidder should demonstrate how the proposed resource has experience working with MS-Office, including Word, Excel and Outlook. • 5 points for every year up to a maximum of 20 points. ** All experience must be gained by bid issuance date ** | /20 | ||
Total Points Available | 100 | |||
Minimum Pass Mark | 65 | |||
Resource’s Score |
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
1) Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
2) Recruitment: Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: [email protected]
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
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