First seen by our source: yesterday
Baggage Manager
@ Samsic Assistance Canada Inc
Dorval, Quebec
Overview
Samsic Assistance Canada Inc is hiring a full-time Baggage Manager to oversee daily baggage handling at Canadian airports. The role supervises baggage staff, manages escalated lost, delayed or damaged baggage, and reports on performance metrics. Requires 3 to 5 years of airport or baggage handling experience, with at least 1 to 2 years supervisory, and an airport Security Clearance (RAIC).
Responsibilities:
- Oversee daily baggage handling, sorting, loading and transfer
- Manage, schedule and evaluate baggage handling staff
- Handle escalated lost, delayed or damaged baggage
- Coordinate with airlines, airport authorities and ground teams
- Prepare performance, incident and KPI reports
Requirements summary:
- 3 to 5 years airport or baggage handling experience
- 1 to 2 years supervisory experience
- Strong leadership and team management skills
- Knowledge of baggage systems and aviation safety standards
- Airport Security Clearance (RAIC)
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | RAIC |
| Encouraged to apply | Racialized people |
| Security clearance | Other clearance |
| Perks mentioned | Generous paid time off, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Samsic Assistance Canada Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
French-born leader in aviation services for over 35 years - redefining excellence through innovation, elegance, and care
Full company description
About SAMSIC Assistance Canada Inc. SAMSIC Assistance Canada Inc. is part of the global Samsic Groupe, an international leader in facility management and business services operating in 27 countries and employing over 136,000 people worldwide. In Canada, our focus is aviation — delivering professional, compassionate, and reliable airport assistance and ground handling services across major airports. We specialize in Passenger with Reduced Mobility (PRM) support, meet-and-assist, baggage services, dispatch operations, and ramp coordination. Our teams ensure every passenger journey is handled with care, precision, and respect. Rooted in SAMSIC’s core values of safety, service excellence, and human connection, we take pride in being a trusted partner to airlines and airports who share our commitment to accessibility and customer care. Our people are at the heart of everything we do. We invest in training, mentorship, and leadership development, empowering our employees to build meaningful careers in aviation while maintaining operational efficiency, flexibility, and cost control. Backed by Samsic Groupe’s diverse business pillars — Facility Services, Human Resources (Samsic RH), and Airport Services — we combine local expertise with global strength to deliver consistent quality and innovation across every area of our operation. At SAMSIC Assistance Canada, we’re more than a service provider — we’re a team of problem-solvers, innovators, and people-first professionals who believe every traveler deserves exceptional care from the moment they arrive to the moment they board. 🌍 Global reach. Local dedication. People at the heart of service.
- LinkedIn followers
- 2,393
- People associated on LinkedIn
- 298
- Reported office locations
- 455 Boulevard Fénelon, Suite 202, Dorval, Quebec H9S 5T8, CA
- 1000 Airport Rd, Edmonton, Alberta T9E 0V3, CA
- 2000 Airport Rd NE, Calgary, Alberta T2E 6W5, CA
- 975 Boulevard Roméo-Vachon N, Dorval, Quebec H4Y 1H1, CA
- 10000 w O'Hare Ave, Chicago, Illinois 60666, US
- San Francisco, CA 94128, US
- 3880 Grant McConachie Way, Richmond, British Columbia, CA
- Other recorded names
- SAMSIC Assistance Canada Inc
- Specialties
- Ground Handling
- Travel Services
- Aviation Security
- Baggage Services
- Aircraft Towing
- Aircraft Cleaning
- Lost and Found
- Airlines
- Airports
- Logistics
- Ramp Services
- Passenger Services
- Meet and Greet Service
- Guest Accessibility Services
- Ramp Handling
- Passengers with Reduced Mobility Services
- Baggage Handling
- Cargo
- and Airport Lounges
- Profile identifies a recruitment agency
- No
About SAMSIC Assistance Canada Inc. SAMSIC Assistance Canada Inc. is part of the global Samsic Groupe, an international leader in facility management and business services operating in 27 countries and employing over 136,000 people worldwide. In Canada, our focus is aviation — delivering professional, compassionate, and reliable airport assistance and ground handling services across major airports. We specialize in…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 1,001-5,000 employees |
| Headquarters | Dorval, Quebec |
| Organization type | Privately Held |
| Year founded | 2019 |
| Specialties | Ground HandlingTravel ServicesAviation SecurityBaggage ServicesAircraft TowingAircraft CleaningLost and FoundAirlinesAirportsLogistics |
| Open jobs on Jobsy | 11 |
| View page |
About Samsic Assistance Canada Inc.
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.
We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.
Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.
"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic
Samsic Assistance Canada offers competitive salary packages, an incredible work environment, and career advancement opportunities.
For more information about our company, visit our websites at:
or
KEY DUTIES AND RESPONSIBILITIES:
- Oversee daily baggage handling operations, including sorting, loading, unloading, and transfer processes
- Ensure compliance with all airlines, airport, and regulatory requirements
- Manage and supervise baggage handling staff, including scheduling, training, and performance evaluations
- Monitor operational efficiency and implement improvements to optimize workflow
- Coordinate with airline partners, airport authorities, and other ground services teams
- Handle escalated baggage issues such as lost, delayed, or damaged luggage
- Ensure adherence to safety protocols and promote a strong safety culture
- Prepare reports on performance metrics, incidents, and operational KPIs
QUALIFICATIONS
- Minimum 3–5 years of experience in airport operations or baggage handling, with at least 1–2 years in a supervisory role
- Strong leadership and team management skills
- Knowledge of baggage handling systems and airport operations
- Ability to work in a fast-paced, high-pressure environment
- Excellent problem-solving and communication skills
- Familiarity with safety and regulatory standards in aviation
- Knowledge of automated baggage systems and tracking technology
CONDITIONS OF EMPLOYMENT
- Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
- Obtain an airport Security Clearance (RAIC)
EMPLOYMENT EQUITY
Samsic Assistance Canada is an equal opportunity employer, that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including members of visible minorities, and others who may contribute to diversification.
BENEFITS:
- Company events
- Dental care
- Paid time off
- Extended health care
- On-site parking
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