Posted 4 months ago
BDC Agent
@ Excel Honda
Canada
Overview
Excel Honda is hiring a bilingual BDC agent to handle incoming calls and online inquiries, follow up leads, and schedule dealership appointments. The role pays $21 per hour plus commission and includes medical and dental insurance, with career advancement within the group.
Pay:
$21 an hour
Responsibilities:
- Répondre aux appels entrants et aux demandes en ligne
- Assurer le suivi des pistes sur plusieurs canaux
- Planifier les rendez-vous et relancer les clients absents
- Consigner les renseignements des clients dans le système
Requirements summary:
- Excellent français et anglais, oral et écrit
- Capacité à cerner les besoins sous-jacents d'une demande
- Sens de l'organisation rigoureux
- Proactivité dans la prise de contact avec les clients
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · glow
- Employer posting date
- 2026-07-14
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Excel Honda
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
Excel Honda is looking for an Automotive Sales BDC Agent!
Job description:
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any "no show" customers.
- Follow up customer incoming leads via various channels: website, automotive sites, emails, texts, calls, Honda leads, customer database.
- Communicate with customers fluently in English and French using telephone, text, email, sharing photo and product information.
- Maintaining thorough, up-to-date knowledge of our products.
- Greeting customers, and treating all clientele with courtesy and respect.
- Adhering to all company policies and procedures. Ensure customers are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
Required profile:
- Communication: Excellent command of French and English (oral and written).
- Analytical Mindset: Ability to identify underlying needs behind a simple online inquiry.
- Rigour: Sharp organizational skills for managing follow-ups and reporting.
- Proactivity: You don’t wait for the phone to ring; you reach out to the client first!
The advantages to working with our team:
- Be part of a well-established automobile group;
- Excellent career advancement opportunities within our organization;
- Pleasant work atmosphere;
- Benefits, medical and dental insurance
- Salary at 21$ per hour + commission
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