Posted last month
Bilingual Audiology Support Specialist - Remote, Canada based
@ Demant Group
Alberta · Saskatoon, SK · Manitoba · Ontario
Overview
Demant Group is hiring a bilingual Audiology Support Specialist to join its Audiology & Training team as a remote, home-based role open to candidates anywhere in Canada. The work is phone support for customers on fitting, troubleshooting, software and instrument selection, plus technical product reviews, with some travel and participation in seminars and product launches. The posting states competitive salary, medical benefits, paid vacation and RRSP matching.
Responsibilities:
- Provide audiological phone support to customers
- Handle fitting, troubleshooting, software and instrument selection
- Conduct technical product reviews
- Collaborate with Sales and Training, with some travel
Requirements summary:
- Master's degree or equivalent in Audiology or Hearing Instrument Specialization
- 2+ years in a clinical environment
- Knowledge of NOAH and manufacturer software
- Bilingual English and French, written and verbal
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 2+ years |
| Travel | ground: minimal |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Master’s degree (required) |
| Fields of study | Audiology, Hearing Instrument Specialization |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Demant Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
500 million people worldwide suffer from hearing loss, and it is therefore the third most common health problem. It is Audika’s vision to help more people hear better, and we have made it our purpose to deliver life-changing hearing care. We believe that hearing loss leads to a decreased quality of life. Therefore, we are not only in the business of hearing aids, but we're also in the business of changing lives. These ambitions are what the hearing care experts at Audika work for every day. Audika Group is the hearing care division of Demant and has its headquarters in Denmark. We are one of world’s leading hearing care retailers, with more than 2,500 clinics across 24 markets. Audika is a global company with strong brands such as: HearingLife, Hidden Hearing, and Acustica Medica.
- LinkedIn followers
- 1,805
- People associated on LinkedIn
- 1,825
- Reported office locations
- Kongebakken 9, Smørum, Hovedstaden 2765, DK
- 231, Rue des Cabœufs, Gennevilliers, Île-de-France 92230, FR
- Thonissenlaan 9, Hasselt, Flandern 3500, BE
- Avenida Venezuela 27, Rio de Janeiro, 20081-311, BR
- 1 St Clair Ave W, Toronto, Ontario M4V, CA
- 12 Plateia Omonoias, Athen, Attika 105 64, GR
- Dublin, IE
- Lublin, PL
- Rua Victor Câmara, Caxias, Lissabon 2770, PT
- Milan, IT
- Tanjung Tokong, Penang, MY
- Waardenburg, NL
- Sydney, AU
- Carretera de Fuencarral a Alcobendas, Madrid, Madrid Kommune, ES
- Löfströms allé 5, Sundbyberg, Stockholms Len, SE
- In der Luberzen, Urdorf, Zürich 8902, CH
- Istanbul, TR
- Maidstone, GB
- Cottontail Ln, Somerset, New Jersey 08873, US
- Ramat Gan, IL
- Business categories
- Health Care
- Medical Device
- Medical
- Other recorded names
- Demant Group
- Specialties
- Audiology
- Hearing aids
- Hearing care
- and Hearing test
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
500 million people worldwide suffer from hearing loss, and it is therefore the third most common health problem. It is Audika’s vision to help more people hear better, and we have made it our purpose to deliver life-changing hearing care. We believe that hearing loss leads to a decreased quality of life. Therefore, we are not only in the business of hearing aids, but we're also in the business of changing lives…
| Field | Value |
|---|---|
| Industry | Medical Equipment Manufacturing |
| Company size | 5,001-10,000 employees |
| Headquarters | Smørum, Hovedstaden |
| Organization type | Privately Held |
| Specialties | AudiologyHearing aidsHearing careand Hearing test |
| Open jobs on Jobsy | 33 |
| View page |
Demant Canada
Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss
connect and communicate with the world around them. For more than a century, the Demant Group has played a vital
part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect,
from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active
and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant
part of the Group.
We are currently seeking a Bilingual Audiologist or Hearing Instrument Specialist to join our Audiology & Training team. The
successful candidate can sit any where in Canada as this is a remote, home based role.
How you will Make an Impact:
As a member of the Audiology & Training team, you will be part of our multi-disciplinary group with responsibilities
relating to the following areas:
- Focus on providing audiological phone support to our customers
- (fitting, troubleshooting, software, instrument selection, etc.) and technical product reviews
- Collaboration with Sales and Training with possibility of some travel requirement
- Participation in seminars, workshops, and product launches
What You Will Need:
- Master’s degree or equivalent in Audiology or Hearing Instrument Specialization
- 2+ years experience within a clinical environment
- Knowledge of NOAH and manufacturer software
- Excellent verbal and written communication skills and interpersonal skills to interact with customers
- Experience in selection and fitting of Hearing Instruments and FM systems
Skills and Experience:
- Background knowledge and experience with the following audiological tasks:
- Testing, fitting hearing aids, programming software and verification equipment
- Strong communication, customer service, interpersonal and presentation skills
- Excellent time management and negotiation skills
- Strong technical problem-solving abilities
- Able to work independently
- Excellent teamwork skills
- Participation in seminars, workshops, and product launches
- Bilingual in English and French, written and verbal is mandatory
What We Offer:
- Competitive salary
- Excellent medical benefits; including dental, vision and health, Employee Assistance Program
- Paid vacation
- Dynamic work atmosphere
- RRSP Matching
Accommodation
Demant is committed to building an inclusive environment and will provide accommodations in accordance with
the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any
accommodations you will require throughout the recruitment process.
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
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