Posted 24 months ago
Bilingual Care Coordinator, Temporary Full Time, Eastern Ottawa, Labelle
@ Ontario Health atHome
Ottawa, Ontario
Overview
Ontario Health atHome is hiring a bilingual Care Coordinator on a temporary full-time basis in Eastern Ottawa, based in Labelle. The role assesses patient care needs, builds and updates care plans, arranges approved home and community services, and coordinates with multidisciplinary teams. Hours are Monday to Friday, 8:30am to 4:30pm (35 hours per week), with a starting salary of $44.480 to $47.517 and a defined benefit pension.
Responsibilities:
- Complete comprehensive patient and caregiver assessments
- Develop and update individualized care and service plans
- Coordinate home and community care services
- Refer patients to community resources and programs
- Communicate with physicians, service providers and care teams
Requirements summary:
- Regulated health or social work credential in Ontario
- About two years of related professional experience, community-based preferred
- Fluency in English and French
- Valid driver's licence and access to a vehicle
- Vulnerable Sector Check within the last six months
- Mandatory COVID-19 vaccination policy
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2024-11-06
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 2+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: moderate |
| Work setting | Office, Home, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Licences & certifications | Registered with the College of Nurses of Ontario, Registered with the College of Physiotherapy of Ontario, Registered with the College of Occupational Therapy of Ontario, Registered with the Ontario College of Social Workers and Social Service Workers, Registered with the College of Audiologists and Speech-Language Pathologists of , Registered with the College of Dietitians of Ontario |
| Driver’s licence | required, own vehicle |
| Background checks | vulnerable sector |
| Education | Bachelor’s degree (required) |
| Fields of study | Nursing, Physiotherapy, Occupational therapy, Social work, Speech-language pathology |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ontario Health atHome
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Full company description
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required). Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province. En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario. Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité. Composez le 310-2222 (aucun indicatif régional n’est requis).
- LinkedIn followers
- 53,551
- People associated on LinkedIn
- 3,668
- Business categories
- Health Care
- Assisted Living
- Home Health Care
- Other recorded names
- Local Health Integration Network
- Services de soutien à domicile et en milieu communautaire
- Ontario Health atHome
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 5,001-10,000 employees |
| Organization type | Government Agency |
| Open jobs on Jobsy | 67 |
| View page |
Job Description
CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.
As a Bilingual Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
Under the general direction of the Manager, Patient Services, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through in person visits, assesses the patient’s care needs and develops, implements, and updates (as required) a care plan that is informed by the patient’s health and psychosocial needs; and, where possible, accommodates patient and caregiver wishes. He/she also determines eligibility for and arranges for Ontario Health atHome Champlain-approved health care services and refers patients and caregivers to other community resources and programs.
As a member of the Community Care Team, the Care Coordinator will provide a broad scope of connection in their caseload geography, linking with care and services beyond community care while partnering closely with patients, families, caregivers, service providers and other community health providers supporting the patient in their home environment.
The Care Coordinator may also provide support to Primary Care teams strengthening the relationship and improving communication and access to care for shared patients as well as new patients.
Primary Responsibilities:
- Completes comprehensive patient assessments using a validated assessment tool, including patient’s clinical, physical and psychosocial needs, and caregiver needs
- Assesses the patient’s and caregiver’s understanding of, and learning needs related to diagnosis, treatment, available resources, illness adjustment, and coping mechanisms
- Assists patient and caregiver in setting appropriate goals (individual, joint, short or long term)
- Collaborates with patient, caregiver and the care team to develop an individualized care and service plan reflective of the patient’s identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomes
- Coordinates the delivery of Home and community care services to patients and their caregivers
- Coordinates vendor and resource utilization involving medical equipment, supplies and services
- Facilitates understanding and cooperation among members of the patient’s multidisciplinary healthcare team; communicates with members of the patient’s health care team to maximize patient outcomes
- Initiates and authorizes the implementation of the care plan through contracted providers
- Provides regular reports to Physicians, service providers, patients, caregivers and other authorized parties as required
- Case documentation in accordance with Ontario Health atHome Champlain policies
Team/Department: Eastern Ottawa
Hours of work: 8:30am-4:30pm – Monday to Friday (35hrs/week)
FTE: 1.0
Length of Temporary Assignment: May 14, 2027
Starting Salary: $44.480 - $47.517
Affiliation: ONA
Reporting to: Manager, Patient Services
Caseload Geography: Eastern Ottawa/Orleans/Navan
Office Location: Labelle
What must you have?
- Registered Nurse (BScN or diploma) and registered with the College of Nurses of Ontario; or
- Degree or diploma in Physiotherapy and registered with the College of Physiotherapy of Ontario; or
- Degree or diploma in Occupational Therapy and registered with the College of Occupational Therapy of Ontario; or
- Degree in Social Work and registered with the Ontario College of Social Workers and Social Service Workers; or
- Degree in Speech Therapy and registered with the College of Audiologists and Speech-Language Pathologists of Ontario; or
- Degree in Foods and Nutrition or equivalent and registered with College of Dietitians of Ontario.
- Related professional experience (community based experience preferred) which is normally attained over a period of two years
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
- Works with diverse patient groups with varying levels of comprehension and language capability
- Manages difficult conversations/situations such as advance care planning and goals of care in a healthy and effective manner
- Works effectively in both a team environment and independently as required
- Verbal and written communication skills to establish working relationships and maintain a wide range of partners (doctors, nurses, social workers, etc.) within the healthcare community
- Listening and facilitation skills to work with patients and their caregivers
- Diplomacy in dealing with sensitive and/or confidential issues
- Relationship building skills to develop and maintain health and community stakeholder partnerships.
- Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Outlook, etc.)
- A valid driver’s license and access to a vehicle is required
- Fluency in English and French is required
- Vulnerable Sector Check completed within the last six months
Hours of Work
Monday to Friday – 8:30am to 4:30pm (35hrs/week)
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $44.480 - $47.517
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
This job posting is for an existing vacancy.
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