Posted 24 months ago
Care Coordinator - Complex
@ Ontario Health atHome
Hanover, Ontario
Overview
Ontario Health atHome is hiring a temporary full-time Complex Care Coordinator for about 6 months, supporting its Complex Community team. The role coordinates palliative care for patients at home and in community settings, assessing needs, building care plans and linking patients to services. The posting asks for a salary of $39.12 to $51.26 per hour and a defined benefit pension plan.
Pay:
$39.12–$51.26 an hour
Responsibilities:
- Assess patient care needs and develop individual care plans
- Link patients with community services to keep them safe at home
- Coordinate and monitor care plan delivery
- Act as palliative care subject matter expert for colleagues and partners
- Balance patient choices with available resources
Requirements summary:
- Current RN (BScN) membership in good standing
- 1+ years recent community health experience
- Palliative care training such as Fundamentals or CAPCE
- Knowledge of EDITH, Symptom Response Kits, DNR-C and PPS Scale
- Valid driver's licence and reliable vehicle
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2024-11-06
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Nursing & personal care |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Home, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | RN, Palliative care certification (Fundamentals or CAPCE), Valid driver's licence |
| Driver’s licence | required, own vehicle |
| Education | Bachelor’s degree (required) |
| Fields of study | Nursing |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ontario Health atHome
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required). Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province. En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario. Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité. Composez le 310-2222 (aucun indicatif régional n’est requis).
- LinkedIn followers
- 53,551
- People associated on LinkedIn
- 3,668
- Business categories
- Health Care
- Assisted Living
- Home Health Care
- Other recorded names
- Local Health Integration Network
- Services de soutien à domicile et en milieu communautaire
- Ontario Health atHome
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 5,001-10,000 employees |
| Organization type | Government Agency |
| Open jobs on Jobsy | 67 |
| View page |
Job Description
CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a registered nurse (RN, BScN) with experience and training specific to palliative care. Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.
As a Complex Care Coordinator, you will coordinate the care and management of palliative care patients in the community across diverse and often complex settings. You will act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life.
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
This is a temporary full-time opportunity for approximately 6 months supporting the Complex Community team.
What will you do?
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans for the complex population
- Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits
- Coordinate and monitor care plan delivery
- Establish a helping relationship with patients and their families
- Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community.
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected
What must you have?
- Membership, in good standing, with an applicable regulatory body as a Registered Nurse (RN, BScN)
- 1+ years of recent experience in community health or a related field
- Training/certification specific to palliative care (i.e., Fundamentals or CAPCE).
- Knowledge of:
- EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale.
- Common prognosis and trajectories of life-limiting conditions.
- Pain and symptom management needs of palliative care patients
- Possesses a strong clinical background with a patient-centered approach
- Knowledge of the health care delivery system and community resources
- Is a natural motivator, leader and advocate
- Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
- Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
- Established ability to accurately complete required documentation, reports and forms
- A valid driver’s licence and access to a reliable vehicle
- Proficient in a Windows environment
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
- Case management experience or recent related community experience
- Competent with RAI assessment tools
- Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $39.12/hr to $51.26/hr
Who we are
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
This job posting is for an existing vacancy.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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