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Posted 53 months ago

Bilingual Claims Examiner

@ AGA Canada

Cambridge, Ontario

Full-time1+ years experience
Apply now
SIGNALS

Overview

AGA Canada, part of Allianz, is hiring a full-time bilingual Claims Examiner. The role reviews, examines, calculates and decides on a variety of claims against policy and service standards, with monthly performance objectives. The posting requires fluent French, post-secondary education, 6-12 months of similar experience, and an Enhanced Reliability Check.

Responsibilities:

  • Examiner et décider des réclamations selon la police
  • Faire des recherches dans les politiques
  • Communiquer avec clients et fournisseurs par téléphone
  • Rédiger la correspondance professionnelle
  • Répondre aux demandes internes et aux escalades

Requirements summary:

  • Formation postsecondaire
  • 6 à 12 mois d'expérience dans un rôle similaire
  • Français courant obligatoire
  • Bon jugement et prise de décision
  • Souci du détail et polyvalence

Tools & skills

Benefits mentioned

Retirement planPaid time offTuition supportEmployee discount
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2022-07-11
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesFrench, English
EducationCollege diploma (required)
Security clearanceEnhanced reliability
Perks mentionedGenerous paid time off, Retirement plan, Tuition support, Performance bonus, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

AGA Canada

FieldValue
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Job description

Who we are:

People are at the heart of the Allianz brand. At Allianz, helping people is in our DNA. We believe in being a part of the solution for a better tomorrow, and know that we have a positive impact on people’s lives across the globe. If you are looking to be part of something big, then come join our local family - we want to hear from you!

About the role:

Review, examine, calculate and make decisions on a variety of claims in accordance with applicable policy and service standards. Required to attain performance objectives on a monthly basis.

You are great at:

  • Reviewing, examining, calculating, and making decisions on a variety of claims received in the claims processing unit, to ensure the claim is paid in accordance with the respective policy and within the contracted timeframes.
  • Conducting research via policies/flipcharts that can provide additional information needed to adjudicate claims.
  • Entering notes into the computer system/databases as required.
  • Facilitating stop payment requests and processing reissues accordingly.
  • Placing outbound calls to customers or providers to obtain information required to adjudicate a claim.
  • Creating and sending various types of professional correspondence.
  • Responding to inter-departmental inquiries.
  • Responding to escalations in a timely manner.

What it takes:

  • Post-secondary education and a minimum of 6-12 months experience in a similar role.
  • Ability to pay close attention to detail and multi-task.
  • Possess sound judgment and good decision-making skills.
  • Fluency in French is required.

What we offer you:

  • A competitive total rewards package, including benefits coverage as of your first day of employment, participation in the company’s annual incentive bonus plan, an employer matched retirement plan, tuition reimbursement support, generous paid time off, and much more!
  • A Referral Program that rewards you for referring your qualified friends and family
  • Employee discounts at a wide variety of retailers and services
  • The opportunity to grow with a large, global organization

All successful candidates must be able to pass an Enhanced Reliability Check performed by the Government of Canada.

At Allianz, we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. If you require accommodation at any time during the recruitment process, please call our toll free number at 1-800-461-1079 and ask to speak to a member of the Talent Acquisition team.

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