Posted 52 months ago
Bilingual Coordinator - English/Spanish
@ United Services Group
Brampton, Ontario
Overview
United Services Group is hiring a Bilingual Coordinator to handle high volumes of customer, partner and vendor requests by email and phone, dispatch services, and keep billing and month-end records accurate. The role involves Salesforce, invoicing, collections and reporting, with health, dental, vision and pension benefits offered.
Responsibilities:
- Answer high volume of calls and emails and resolve inquiries
- Dispatch partner service requests and bill repairs accurately
- Manage invoicing, collections and month-end accounting entries
- Generate reports and support the team
Requirements summary:
- 2+ years in customer service or office administration
- Strong Word and Excel skills with accounting packages
- Basic accounting knowledge and data entry accuracy
- Spanish is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2022-08-18
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 2+ years |
| Travel | air: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Spanish |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
United Services Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Achieving Service Excellence
Full company description
United Services Group is the holding company of two specialty companies, United Services Group is the parent company of United Energy Services, our non-union division, and United Technical Services, our union division. We are a full-service specialty contractor serving general contractors and Utilities in the Nuclear, Fossil, Natural Gas, Solar, and Petrochemical Industries. United Services Group provides our customers with a partner with over 200 years of combined experience in the power generation market. We deliver value to our clients by providing a partner that offers multiple specialty services from a single supplier. We pride ourselves in providing our clients with accurate cost assessments as well as confident scheduling for your projects. These assessments along with our field experience enables us to plan our projects to be completed on time, ahead of schedule, and under budget. Safety is our first and most important company value. We have made a company commitment to safety and our employees work performance is driven by this responsibility. Our daily safety topics are discussed in all pre-job as well as post-job briefs, both on-site and in our home office. Our staff is an integral part of our safety culture and we encourage them to take a hands-on approach while in our home office, on a field assignment and through the development of safety processes for continual company improvement. United Services Group holds both the ASME S-Stamp and National Board R-Stamp Certificates of Authorization. Our quality assurance program meets the requirements of ASME NQA-1 and 10 CFR 50 Appendix B. We set ourselves apart from the competition by building a team of skilled employees and not just assembling a workforce. Our craftsmen are specialized in their skill sets and our supporting staff is cross trained to honor our commitment to providing our customers with superior service.
- LinkedIn followers
- 2,763
- People associated on LinkedIn
- 55
- Reported office locations
- 2505 Hutchison McDonald Rd, Charlotte, North Carolina 28269, US
- 6740 SE 110th St, Unit 409, Belleview, Florida 34420, US
- 4770 E 2nd St, Suite B, Benicia, California 94510, US
- 3670 Underwood Rd, La Porte, Texas 77571, US
- Business categories
- Rental
- Customer Service
- Staffing Agency
- Other recorded names
- United Services Group
- United Services Group, an Inc. 5000 Company
- Specialties
- Field Welding
- Field Machining
- Staff Augmentation
- Repair Services
- Specialty
- Shop Fabrication
- Pre- and Post-Weld Heat Treating
- Equipment Rental
- Staffing
- Welding
- Machining
- Field Services
- and Weld Testing Facility
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
United Services Group is the holding company of two specialty companies, United Services Group is the parent company of United Energy Services, our non-union division, and United Technical Services, our union division. We are a full-service specialty contractor serving general contractors and Utilities in the Nuclear, Fossil, Natural Gas, Solar, and Petrochemical Industries. United Services Group provides our…
| Field | Value |
|---|---|
| Industry | Oil and Gas |
| Company size | 51-200 employees |
| Headquarters | Charlotte, North Carolina |
| Organization type | Privately Held |
| Year founded | 2013 |
| Specialties | Field WeldingField MachiningStaff AugmentationRepair ServicesSpecialtyShop FabricationPre- and Post-Weld Heat TreatingEquipment RentalStaffingWelding |
| Open jobs on Jobsy | 84 |
| View page |
About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Duties and Responsibilities
Primary Responsibilities
- Answer high volume of incoming emails and calls proactively in order to ensure that customers, partners and vendors inquiries are effectively resolved
- Answer all Partner requests received and coordinate/dispatch the services accordingly.
- Daily use of Salesforce to place all request
- Ensure that all invoices are submitted by the dates established
- Follow through on requests to ensure work has been completed.
- Ensure request for repairs are billed to Partners in a timely and accurate manner.
- Ensure effective client communication and immediate response to client concerns.
- Ensure internal and external customer satisfaction.
- Provide support to team and act as a point of contact.
- Generate reports as per manager’s request.
- Responsible for collections in assigned territory
- Meet Accounting department month end deadlines by having all costs/revenue entered in system.
Additional Responsibilities
- Perform all daily functions in alignment with company mission, vision, and values
- Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
- Adhere to all company policies, procedures, and labour laws
- Actively participate in and contribute during meetings, sessions, or company projects
- Protect company assets from damage and misuse
- Perform other related duties as may be required from time to time
Job Requirements/Expectations
- Requires general understanding of business processes plus basic accounting knowledge.
- Problem analysis and problem solving skills
- Must have accurate data entry skills & superior knowledge of Word/Excel.
- Ability to work effectively with Accounting Packages.
- Excellent customer service abilities.
Skills
- Effective planning, organizing and time management skills.
- Spanish is an asset
- Detailed oriented. Ability to work with minimal supervision under tight deadlines.
- Attention to detail and accuracy
- Strong verbal and written communication skills
- Problem analysis and strong problem solving abilities.
- Initiative and confidentiality
- Ability to multitask and prioritize in a fast paced environment
- Information gathering and information monitoring skills
- Basic mathematical skills
- Knowledge of basic accounting
- 2 + years PC experience including spreadsheets and MS Office
- Excellent interpersonal skills
- Knowledge of basic accounting
- Self-motivated.
Education and Experience
- Post-secondary education preferably and 2 + years’ experience in an administrative role.
- Minimum 2 + years’ experience in customer service/office administration related field.
Journal
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