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Bilingual Credit Analyst

@ Iceberg Finance Group

Toronto, Ontario

On-siteFull-time
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SIGNALS

Overview

iFinance Canada, part of Iceberg Finance Group, is hiring a bilingual credit agent for a full-time role supporting credit file analysis, customer calls and data entry. The role is hybrid with four office days and one remote day per week, with a rotating weekend shift once a month and a 9:30 to 5:30 schedule window.

Responsibilities:

  • Support approvers in analyzing credit files
  • Make inbound and outbound calls to complete customer files
  • Respond to customer calls and emails
  • Enter customer file data
  • Perform credit adjudication with training provided

Requirements summary:

  • Fluent in English and French with proficiency assessment
  • Strong customer service experience
  • Excellent communication and problem-solving skills
  • Attention to detail
  • Ability to work independently and in a team

Tools & skills

Benefits mentioned

Dental
Source and dates

Employer career site / ATS feed · bamboohr

Employer posting date
2026-10-06
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentFinance & accounting
Hours per week40 (estimated)
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingOffice, Home
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

Iceberg Finance Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Intelligent Financing

Full company description

Iceberg Finance is an innovative financing company, offering alternative and flexible solutions in the fields of automotive financing, insurance product financing, mechanical warranties, and personal loans. 💼 Our mission is to provide innovative and flexible financing solutions tailored to the changing and specific needs of consumers and our business partners. With our commitment to excellence and innovation, we are here to help you achieve your financial goals. Follow us to discover how Iceberg Finance can help you make the financing process simple, transparent, and accessible to all!

LinkedIn followers
2,225
People associated on LinkedIn
85
Reported office locations
  • 2470 avenue Dalton, Québec, Québec G1P 3X1, CA
Business categories
  • Finance
  • Personal Finance
  • FinTech
  • Financial Services
Other recorded names
  • Iceberg Finance Group
  • Iceberg Finance
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Iceberg Finance is an innovative financing company, offering alternative and flexible solutions in the fields of automotive financing, insurance product financing, mechanical warranties, and personal loans. 💼 Our mission is to provide innovative and flexible financing solutions tailored to the changing and specific needs of consumers and our business partners. With our commitment to excellence and innovation, we…

FieldValue
IndustryFinancial Services
Company size51-200 employees
HeadquartersQuébec, Québec
Organization typePrivately Held
Year founded2012
Open jobs on Jobsy16
LinkedInView page
Job description

iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group, our Quebec-based sister company with a Canada-wide footprint—we provide flexible financing solutions across various sectors, including healthcare, cosmetic, dental, and more.

We're a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. If you're a driven sales professional with a passion for building strong B2B relationships, this is your opportunity to make a significant impact.

This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

  • Support approvers in the analysis of credit files;
  • Inbound/outbound calls to complete customer files;
  • Responding to customer calls and emails;
  • Data entry of customer files;
  • Credit adjudication (training provided);
  • Providing superior professional service to valued clients.
  • Working four days per week from the office, one day from home.
  • Weekend shifts on rotation, one weekend shift per month.

Position Benefits:

  • Growing company
  • Positive environment with 9:30-11:30 am start time to 5:30-7:30 pm shift

The ideal candidate will have the following attributes:

  • Fluent in both English and French – proficiency assessment will be required
  • Great Customer service experience
  • Excellent communication and problem solving skills, quick thinker
  • Positive individual with very good attention to detail
  • Must be able to work independently, as well as in a team environment
  • Punctual, professional and reliable.

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